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Votes
6
Incorporate 'Private' functionality in CRM like Outlook
In Outlook when users are using shared calendars, if somebody flags something as 'Private' other users can still see that appointment for that person, but can't ...by: Mach Z. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
2
Provide for selective updates to company or person from Excel sheet.
a couple of years ago we had a custom ASP page written that allowed a user to create a Excel sheet for updates to company and or person records. The way it worked is ...by: Steven E. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
13
Create new person/company when filing email
It would be nice to have the option to create a new person/company when filing an email from outlook. Currently if you try to file an email to a contact that does not ...by: Ryan K. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
6
Allow Appointments to track multiple attendees from multiple companies
Not just 'Related Persons', but actual appointments in each Person's Communications tab. We seldom meet with just one person. Typical meetings are with from 2-to-4 ...by: Graham M. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
2
The CRM Relationships need to roll up or down from Person to Company ...
In CRM when I do a relationship (Say the relationship between one of my customers and their IT Hardware/Service provier or Accounting Firm) I have to either set the ...by: Will B. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
5
CRM - Allow customization/more configuration for Outlook Synch
Allow mapping of fields between CRM/Outlook. This can be per-user or system wide. Also define what gets synched on a per-user basis. For example a user might not want ...by: Stacy D. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
11
CRM- Summary only reports
To be able to build a report but ONLY show the summary results. i.e. I want to see the count of people in the state of Texas who are Customers. Now you have to display ...by: Stacy D. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
3
Track Billing Hrs inside of CRM and to be able to report on it
Why can't we do this?by: Colin L. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
8
CRM - User be able to re-arrange tabs
Allow the user to re-arrange the order of tabs for an entity. They are allowed to show/hide which is nice, but some users access the tabs in different orders depending on ...by: Stacy D. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
6
CRM Opportunity SummaryTotal for Quoted amount should include the ...
We use both types of quotes and the summary for an opportunity will not summarize both types of quotes.by: Brenda J. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
7
Sage CRM - Prevent New User button being clicked if over user limit.
This is a minor annoyance but would be nice if instead of allowing me to click New User , enter a new user's details and then give me the error stating I'm over the user ...by: Stacy D. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
6
CRM - Show Task List on Calendar Month/Year View
Show Task List on Month/Year view of Calendar. Currently only shows on Week or Day view.by: Stacy D. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
16
CRM - Schedule Reports to Run and Email
Allow CRM reports to be run on schedule and delivered via email in desired format (PDF,HTML, Excel, CSV). Allow users to "subscribe" to reports or determine when they ...by: Stacy D. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
5
CRM - Show if field is set to Required on main field list
Under customizations->table->fields show if the field is set to "Required" in the main list. Often when doing Data Uploads it's hard to determine if fields are required, ...by: Stacy D. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
12
Order Inquiry>All Orders
Ability to search on a specific order number within Order Inquiry>all Orders. We can search on date, but if the customer has alot of orders you have to scroll thru them, ...by: Mary C. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
2
Separate security profile settings for documents and communications
Setup separate security profile settings for documents and communications. Need ability to give users access to communications, but not documents, or to view documents ...by: Stephen H. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
5
CRM - New Report Design - Fields in the Select Column needs to be in ...
Designing new reports in CRM - the fields to choose from for the query are not alphabetized. - writing a new report is just frustratingly slow.by: Sartaj S. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
4
CRM - Outbound call handling - Edit Lead/Promote Lead to Opportunity
When working with Outbound call handling feature with a Lead group you cannot Promote the Lead without leaving the call screen. This sucks as you have to go to the Lead, ...by: Stacy D. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
8
Allow a user to view the Customer On Hold status of an A/R Customer ...
If an A/R Customer in Sage ERP Accpac has been placed on hold the user in CRM should see an On Hold checkbox on the Company Summary Screen in integrated CRMby: Andrea M. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
15
Show the Active/Inactive A/R Customer/Vendor status on the CRM Company ...
For integrated CRM with Sage ERP Accpac, allow the user to see the active/inactive status on the CRM Company Summary page for Customers and Vendors.by: Andrea M. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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