• Votes

    4

    Expand the API to address Service Work Orders

    We have developed an on-line ordering website and are processing these orders through the service module. We would like the API to be expanded so that we could drop ...
  • Votes

    13

    client statements

    Please get rid of the form letter that is printed with the statements. It is not needed. Thank you! Brenda Hall
  • Votes

    3

    Allow the Dispatch Board to Zoom Beyond 100%

    I have a 4K screen. As this becomes more common with more users, the need will only increase. It seems that the dispatch board is still pretty tiny on a 4k screen, it ...
  • Votes

    4

    Ability to reverse the order of the notes field

    In the latest build (22.1.143.0) the notes fields have suddenly changed the cursor position from the top left of the box to the end of whatever notes are there. We have ...
  • Votes

    1

    Equipment Column on the Dispatch tab in 11-2 integration with ...

    I could be wrong but this Equipment column under Dispatch grid isn't tied to any module. Why? It's only used to show the equipment used to perform service. It can do way ...
  • Votes

    2

    Option for Default Tax Districts on PO's when using Service Workorders

    Using 11-2 Service Work orders when you choose to create a PO it automatically populates the Tax District with the customers Tax District. You should be able to choose a ...
  • Votes

    4

    Sage SSO App needs to incorporate the directions feature on work ...

    The Sage SSO App needs to incorporate the directions feature on work orders that the website has for techs.
  • Votes

    3

    Show date for each day in 5-day View

    When viewing the dispatch board in 5-day view it shows the day of the week in each column, but not the date. It would be very helpful to add the date in that column ...
  • Votes

    2

    Discount by Cost Type

    In service receivables it would be nice to apply a discount to items based on the cost type based on the customer.
  • Votes

    3

    Defaults set for Purchase Orders should also apply to POs created from ...

    You can currently create defaults for purchase orders, but these defaults do not apply to a purchase order that you create from 11-2 work orders. Example: We set all ...
  • Votes

    4

    11-2 Work Order, Control bar drop down, Client #

    I have found many times that the Client Name instead of the Client # on the 11-2 Work Orders Control Bar drop down would be much more useful. While posting invoices in ...
  • Votes

    4

    Work Order Selection for Posting

    When in the 1-2 Screen and I want to post Open Work Orders, I click on Post, the click Multiple Records. The list shown does not include all the Unposted Open Work ...
  • Votes

    8

    The Canadian version does not have the markup in Service

    Not sure why in the Cdn software we do not have the service markup in the 11-2
  • Votes

    12

    Entering Service Work Orders

    It would be nice if the Client P.O.# defaulted (from the Receivable Client record) rather than having to populate it by entering through the field.
  • Votes

    4

    SAGE 100 Canadian Version 19.4 - Removing Void Records from 11-2 and ...

    Would help tremendously to have the ability to remove all the void work orders [screen 11-2] and all the void progress bills [screen 3-7] - in 11-2, once the record has ...
  • Votes

    7

    quotes in service receivable

    CAN WE HAVE A WAY TO CLEAR OUT ALL OLD QUOTES(AT LEAST ONE YEAR OLD) AT THE END OF YEAR
  • Votes

    12

    When an invoice is created in the 11-2 screen, I would like to be ...

    This could save time by not having to click on the email link and then selecting an email address
  • Votes

    12

    Ability to save work order without assigning the invoice number and ...

    Customers who create work orders and then later invoice would like to be able to have the invoices post in the order they are invoiced not in the order the work order is ...
  • Votes

    3

    Need to be able to add dispatch information to billed work orders

    Work orders are billed daily. Time may be entered after the work order is billed. I need to be able to enter time to the work order after it is invoiced.
  • Votes

    4

    Need to be able to delete a dispatch in SSO by admins

    Currently in SSO there is no way to delete a dispatch on the dispatch screen. Ours change all the time and would be helpful to delete on the SSO module and not only in ...