• Votes

    4

    Track commissions as they are paid

    It would be great if Sage 100 Contractor had the ability to track commissions on Service Receivables sales based on when invoice is paid. I have previously used Sage 100 ...
  • Votes

    2

    Service WO template should exclude the payroll labor from original ...

    We took an existing service invoice record and created a template from it. When we looked at it in SSO, it brought over the original payroll hours. This should not ...
  • Votes

    2

    work order average cost

    At the moment when using a part for a work order/service invoice, it automatically pulls what the default cost is, and not the average cost. We believe it would be more ...
  • Votes

    11

    Option to print statements in ALPHA - AR, SR & Combined

    Statements have very few options, please add an option to print in alpha order, printing by customer number is useless.
  • Votes

    4

    Statement Date

    Regardless of the statement date all open invoices print on the statement. Make the statement date the actual cut off date. If its dated the last day of the month, ...
  • Votes

    3

    posting service contracts is blocked from new GL posting feature by ...

    When we turned on the new posting period to match transaction date box in 1-8, our service contract records in 11-2 will no longer post. If we turn off the feature we ...
  • Votes

    4

    Work order costs marked billed - prevent missed costs to customers

    When you bill out a service work order, it would be nice to be able to mark the costs for those jobs "billed" from the work order module. And then pull a report of what ...
  • Votes

    2

    dispatch board - Indicator or ability to see WO's for same location ...

    It would be great to have the ability to see if there are other work orders for the same location within a given amount of days. The amount of days could be a user ...
  • Votes

    2

    Calculating sales tax on only material under the Estimating (9), ...

    Calculating sales tax on only material under the Estimating (9), Assemblies (3) - When entering in a flat rate for our plumbers to use a part assembly for a job with ...
  • Votes

    3

    When our field techs enter parts in the Sage Service Operations module ...

    When I print our job cost journal to reconcile jobs, without the costs showing up in it we have to search in the WO invoicing screen and manually enter parts the field ...
  • Votes

    1

    Change it so I can set different required fields for work orders than ...

    I would make much more sense to seperate the work order/quote/invoice processes so things like required fields could be different for the 3
  • Votes

    10

    Add phases to Work Orders

    There are a lot of folks who would use Service to dispatch crews but cannot if they do phased work like subs in the new home sector.
  • Votes

    12

    Hide dispatch board columns/Multiple boards

    Would like to be able to only see technicians on dispatch board for certain groups such as only residential or only commercial. When a customer calls in the ...
  • Votes

    5

    Time-off/Calendar notes

    Notes should be more characters. The notes are also glitchey. Would also like to see the notes appear on the dispatch board under the appointment. Very difficult & ...
  • Votes

    6

    Option to update prices in existing work orders

    We do monthly, yearly and various other time frame services on equipment we install. We do not use service contracts. We have agreements with our customers that if ...
  • Votes

    8

    Customer check number

    An A/R or Service Receivables customer recieves a past due notice in the mail. Calls our office to say they paid the invoice and they have a canceled check. We need to ...
  • Votes

    5

    Adding finance charge to a recievable customer

    When creating a statement WITH finance charges - do NOT create another invoice number. We manually enter our invoice numbers so when we create an invoice number 1234 and ...
  • Votes

    9

    Too many 0's on invoice...

    The Qty, and Price fields on invoices have too many zeros, it should only show the actual number like 14.5 not 14.500000 or 45 not 45.000000
  • Votes

    4

    11-2 Work Order, Control bar drop down, Client #

    I have found many times that the Client Name instead of the Client # on the 11-2 Work Orders Control Bar drop down would be much more useful. While posting invoices in ...
  • Votes

    4

    Work Order Selection for Posting

    When in the 1-2 Screen and I want to post Open Work Orders, I click on Post, the click Multiple Records. The list shown does not include all the Unposted Open Work ...