• Votes

    3

    Allow for Account and Subaccount fields to be associated with a ...

    When employees add parts to the invoice through SSO or when a dispatcher adds the parts in the 11-2 invoice details certain critical fields are populated but the Account ...
  • Votes

    3

    ONE step warranty service invoice that pulls inventory and increases ...

    Would like to have a status of warranty that would pull parts from inventory and also post to a designated GL and Job.
  • Votes

    6

    Service Receivables Billing Rates

    Add functionality to Service Receivables to be able to apply different billing, markup and overhead rates for materials to different clients. Be able to apply T&M ...
  • Votes

    10

    Service Receivables Billing Rates

    Add functionality to Service Receivables to be able to apply different billing, markup and overhead rates for materials to different clients. Be able to apply T&M ...
  • Votes

    5

    Allow an alternate GL Control account for S/R customer deposits

    Currently, using the "Deposit" entry on a Service Receivables Work Order creates a "credit memo" in Service Receivables. The Debit account can be specified when setting ...
  • Votes

    6

    Searchable Work Order Selection for Posting

    In 11-2 work orders->Post-> Multiple Records. This screen only displays/sorts by record numbers and not by any other column. Who would want this: Everyone that creates a ...
  • Votes

    8

    Unable to edit a posted transaction without voiding the previous

    Unable to edit a posted transaction without sage voiding the previous, then when you search the work order or invoice it brings the “void” one up first. It should not be ...
  • Votes

    4

    See attachments to POs on the Work Order where the PO was generated

    Please add the ability to see all attachments on the WO including attachments on POs that were generated from the WO. Just like we can see all attachments related to the ...
  • Votes

    3

    Lock invoice number to order number in 11-2

    I would like the option to make the invoice number field auto-generate from the work order number, or be required to be the same as the work order number. This would be ...
  • Votes

    9

    spell check on all caps

    Please make spell check work in notes when written in all caps. In the past 7+ years that we've been using Sage Contractor 100, we have always written our notes in all ...
  • Votes

    1

    Permissions to Unassign Work Orders

    Can you please set up a security permission for only certain users to have the ability to "Unassign Technician" from the dispatch board. Or even better- have the ability ...
  • Votes

    3

    Allow Status 8 to post to cost (inventory) to GL.

    We have warranty work that often requires inventory parts, We cant use status 8 to close the order and take the invoice out of Status 7, because using Status 8 will not ...
  • Votes

    2

    In the 11-2 service workorder, the client look up should be by last ...

    In prior versions, prior to 19.5 when in the 11-2 screen, when searching for a customer name, in the client pull down, using the f4 look up function, it searches by first ...
  • Votes

    10

    Visual Flag for Client Statuses

    I need a couple of flag fields on the client record (just a toggle on-off is fine) that show up on the work order header 11-2 as soon as the client name is selected. My ...
  • Votes

    9

    Client Service Statements Should use the Invoice date not the Work ...

    When sending a Service statement to clients the Inv. Date should be the date that is in the Billing Tab Invoice Date Box. Currently the Invoice date on the statement is ...
  • Votes

    9

    Work Order Completed but not yet Billed

    The Status of a Work Order Should automatically change to complete once the Filed Tech has completed the work and finished his report in the field. That would allow for ...
  • Votes

    4

    I need to be able to print monthly dispatch reports so our project ...

    We use the SSO time entry system coinciding with SAGE 100 and need to be able to print a monthly dispatch report through either one of the systems.
  • Votes

    9

    11-2 Work Order should not be voided after Service Order Costs have ...

    The system should not allow you to void a Work Order after costs have been posted. If you have posted costs through AP or Payroll that are charged to the work order, it ...
  • Votes

    5

    Be able to partially invoice for totally invoice a workorder without ...

    Many times our customers request us to send them the invoice to begin processing prior to our technicians being dispatch to the job. If we invoice the work-order in Sage ...
  • Votes

    18

    Have the deposit on a work-order automatically apply to work-order

    When a deposit on a work-order is received it is just entered at the bottom of the work-order and a credit invoice is created. Would be nice if you could just receive ...