• Votes

    2

    Sage CRM should have a feature to change / reassign territories

    There should be a feature in Sage CRM to reassign territories to companies. Every year or so we redesign our sales territories and need CRM to effect those changes on ...
  • Votes

    2

    Change rep on a account or price list

    it should be a option to change a rep or price list on a customer to all of there ship to address
  • Votes

    2

    Sage CRM - Aggregated Logging for Troubleshooting

    Aggregate all CRM, Tomcat, Jakarta, etc. logs into one easy to read format with filters. Like the windows event log.
  • Votes

    2

    Support Collections Manager for Sage CRM & Sage 300 ERP

    The SageCRM Collections Manager for Sage 300 ERP is an excellent product written by Andrew Blackmore that appears to be in beta. "Once your unpaid Sage ERP Accpac ...
  • Votes

    2

    CRM - Sharepoint integration

    Have an integration with sharepoint for the document management. be able to view the document form the CRM and from Sharepoint.
  • Votes

    2

    Separate security profile settings for documents and communications

    Setup separate security profile settings for documents and communications. Need ability to give users access to communications, but not documents, or to view documents ...
  • Votes

    2

    Provide for selective updates to company or person from Excel sheet.

    a couple of years ago we had a custom ASP page written that allowed a user to create a Excel sheet for updates to company and or person records. The way it worked is ...
  • Votes

    2

    Reports and Groups results including Null Values

    In Groups and Reports when we select “Does not match any of the values” Search criteria for a combo box field type, the result does not include the NULL values. We ...
  • Votes

    2

    The CRM Relationships need to roll up or down from Person to Company ...

    In CRM when I do a relationship (Say the relationship between one of my customers and their IT Hardware/Service provier or Accounting Firm) I have to either set the ...
  • Votes

    2

    Allow CRM Workflow to update / start another workflow

    Need ability of one workflow to update and or start any another workflow. For example, have a Company Workflow, which when I set the Status to Opportunity, it creates an ...
  • Votes

    1

    When creating Reports, can the dropdown for views be sorted ...

    When you select New Report, then select the dropdown to select a view, the list is sorted by the view name and not the view caption. The list is difficult to read.
  • Votes

    1

    Automatic Comment by Customer

    Automatic comments that fill in the Order Entry Totals tab based on entry in AR customer info screen that will print on Order Confirmation, Pick List and Invoice. ...
  • Votes

    1

    Retracted*

    --
  • Votes

    1

    Communication reports filter off Groups in SageCRM

    We are constentally having to manually check on accounts one at a time to find out if our staff contacted them. If we could simply create a group, run a report with date ...
  • Votes

    1

    Reopen Closed Case Email

    It is quite frequent that a customer will ask a followup question to a solved case. If they actually use the same reference number in the subject line for that same ...
  • Votes

    1

    File Mail Merge documents under the Company Library not the User

    Mail Merge documents are filed under the User that created them. They should be filed under the Company they are created for so all entries in the Document tab reside in ...
  • Votes

    1

    SAGE CRM200 request increase the Search SQL is that limited to 128 ...

    SAGE CRM200 request increase the Search SQL is that limited to 128 from 70 to matach the limitation giving in SQL currently you are maxed out in the UI 70 but in the ...
  • Votes

    1

    CRM - Choose which Workflow when creating Opp/Case etc. from a ...

    When choosing "Create Opportunity" or "Create Case" from a workfow rule, be able to choose which Workflow the Opp or Case belongs to. If you have more than one workflow ...
  • Votes

    1

    CRM - Workflow email to come from user clicking the progress

    When you choose email as workflow action, allow the email to come from whatever user clicked the workflow rule. In 7.0 you have to specify a hardcoded value for the From ...
  • Votes

    1

    CRM - Data Upload - Truncate characters if longer than target

    With a data upload it would be nice if you could check a box that says "truncate source fileds longer than target field". This would auto truncate the length if it goes ...