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Votes
1
Customer ID preset ability
We use some customer IDs' over and over. It would be nice to be able to preset the different sections so the same information came up each time we open the customer ID. ...by: Brian H. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
1
Needed: "Copy" option in Customer Maintenance module, under ...
It would be time saving if there was a "Copy" option in Customer Maintenance module, under "Contacts", so contact info can be copied from one customer number, to another ...by: Daedre H. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
6
Reseller Cert Expiration Date Field
I try to be proactive with staying in compliance in regards to charging customers tax and also reminding customers there reseller certificate is expiring, but have to ...by: Chelsey P. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
5
Add Delivery Confirmation Check box
Add a Delivery Confirmation Check Box be added on the Address Tab of Sales Order Entry. Similar to the residential check box. This will be helpful for system integrated ...by: Shanavian S. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
3
SageCRM v2020 - What Sage 100 builds will it work with?
Right now we only see a SageCRM v2020 build for Sage 100 2020. Which doesn’t do us much good because most of our customers are on Sage 100 2018 or 2019. Can we get an ...by: Don G. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
5
Miscellaneous Item Maintenance needs to have a field added to the Main ...
Currently there is a field for Vendor Item Code but no field for Vendor Code. This would be similar to the Primary Vendor field in Item Maintenance. Miscellaneous items ...by: Gary P. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
2
SALES ORDER ENTRY, CHANGE TERMS CODE
I would love if I could allow access to change the terms code in the Sales Code Entry module. Not to maintain any of the codes, or to be able to change it in the ...by: NICOLE P. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
1
AP Terms need the term PROX
The AP choices for terms do not include PROX which is common.by: Michael M. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
3
Sage 100 CRM Activity Log times log in local time not Dublin time
Sage 100 - Customer Relationship Management - CRM Activity Log - currently logs activies from integration engine as Dublin time - this is confusing for users/IT teams ...by: DANIEL R. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
3
CRM Integration - Change in Customer should not synch ALL Ship-To ...
Currently, a change to a customer record - such as Credit Hold selection- will synchroize ALL the Ship-To Addresses for that customer in the Sage 100 Integration Engine ...by: DANIEL R. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
2
Make "Company ID from Bank" a selection under: For "Immediate Origin" ...
In section 7-1 Company Information, under Payroll Direct Deposit setup and Vendor ACH Payment Setup add an option to select Company ID from Bank under the selection item: ...by: Arlene L. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
4
Lock Customer Memo Notes
There have been times where people will go into a memo note and either erase the existing notes or add notes that does not pertain to the memo note description. Can ...by: Jessica C. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
1
Automatic input of customer info in chat.
Support chats can be clunky and sometimes the needed info is not easily found. Allow the chat to pull Customer Number, Version number and User name from the software ...by: Kellen N. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
25
We would like to integrate vendors in MAS with their CRM records and ...
We would like to be able to link our vendors with their records in CRM and create PO's, drill into existing PO's, etc.by: Ann M. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
10
CRM zip code look up
Ability to have a zip code look up tool when setting up a new prospect or customer in CRM, just like you have in MAS. When then customer is created in MAS from CRM, if ...by: Ann M. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
5
Improve prospect quoting capabilities in SageCRM EES
We need to be able to select which division a prospect is related to. Currently, the Prospect quote is associated with only one division. Our divisions are branded ...by: Ann M. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
9
Create a link to Sage CRM within MAS EES. No way to use it within the ...
Within the MAS EES product, there is no way to launch SAGE CRM. You have to use a bookmarked link in Internet Explorer to lauch the product. Who is going to remember ...by: Cliff A. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
18
CUSTOMER NUMBER OR CODE
WE R UNABLE TO CHANGE CUSTOMER NUMBER OR CODE IF CUSTOMERS COMPANY NAME CHANGESby: andy y. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
20
PUT A TOTAL COUNT ON EVERY PICKING TICKET FOR W/H PERSONS
AS A CUSTOMER SERVICE REP I GET A REQUEST EVERY WEEK RE: ERRORS IN SHIPMENT. IF THERE WAS TOTAL COUNT AT THE BOTTOM OF EVERY PICKING TICKET FOR THE WAREHOUSE TO DOUBLE ...by: Barbara C. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
17
Mapping of UDF's from MAS to SageCRM or from SageCRM to MAS in an EES ...
The ability to Map and display custom fields between MAS and SageCRM in the EES configurationby: Susan D. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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