• Votes

    3

    include voided invoice numbers in uniqueness

    Please include an option or setting to allow voided work order and/or invoice numbers to be counted when entering WOs. There are times when we need to have the invoice ...
  • Votes

    3

    DO NOT ALLOW WORK ORDERS WITH COMPLETED TIME TO BE DELETED!!!

    This should be an obvious reason why... Why is there not security in place to ensure PAYROLL records are safe? These need to be able to be saved and NOT altered.
  • Votes

    1

    When hit save on a work order - PLEASE do not close it!

    When we are working on billing a work order, the work order has to be opened and saved and opened and saved and opened and saved so many times. When we hit save, why ...
  • Votes

    2

    Batch Invoices - Email and Print - Add Post Option When Sending

    We love the batch invoicing feature however it would be really nice to add one more thing to it - so that posting doesn't have to happen outside of invoicing, when you do ...
  • Votes

    1

    Add a cost line in the Invoice Details Columns

    Some things that we bill out are not in our inventory, and rather that clutter it with things we do not and will never stock, it would be nice to have a cost column added ...
  • Votes

    3

    Display location in service orders menu from client window like you do ...

    From the client window, when you view the "completed orders" tab you can immediately identify the location for each order listed. Why is this information missing from the ...
  • Votes

    29

    It would be very helpful to be able to have more than 1 work order ...

    Allow multiple work orders open at a time. Anyone who works in the system would probably find it helpful to not have to close what they are in to pull up a different ...
  • Votes

    1

    Duplex Printing in Batch Seperated by Invoice

    I love that Sage has a Duplex option, however when you are printing a batch its printing all as if a single report so one invoice might be on the front and another on the ...
  • Votes

    1

    Pull labour charged to a work order into billing with materials

    It would be helpful to have the option to pull in labour and materials charged to the work order - whether the labour is on the work order itself or through daily payroll ...
  • Votes

    2

    Client search

    I really would like to to have the option to search clients by short name like the older version of Sage. It has been a challenge to find some clients without having to ...
  • Votes

    5

    Adding finance charge to a recievable customer

    When creating a statement WITH finance charges - do NOT create another invoice number. We manually enter our invoice numbers so when we create an invoice number 1234 and ...
  • Votes

    3

    Edit Partial Invoices before Posting

    When creating a partial invoice from Work Orders/Invoices/Credits, it automatically requires you to post the invoice. We should be able to edit it prior to posting.
  • Votes

    2

    Purchase Order (PO) is created, the information does not automatically ...

    This Came from a customer using SFO to create work orders. Currently, when a Purchase Order (PO) is created, the information does not automatically flow into the ...
  • Votes

    18

    Edit/Void Service Billings

    If a service billing is edited or voided, the systems automatically wants to post the edit/void to the original period. It should edit/void in the current period to not ...
  • Votes

    1

    1 click for charging CC Fee to Customers if they choose CC payment ...

    Due to the rising CC processing costs we would like a 1 click option if a Work Order customer chooses to pay us with credit card. Currently we have to manually key in ...
  • Votes

    1

    User ID for partial service invoices should be the user who actually ...

    Currently, when you create a partial invoice in the service receivables module, the user id for the partial invoice record is shown as the same user who created the ...
  • Votes

    2

    Create User Defaults for Service Order Entry

    It would be nice to have the ability for each user to have their own defaults for service order entry instead of the defaults set at the organizational level. It is great ...
  • Votes

    9

    Create Work Orders from Contracts

    We have many clients on contracts with varying billing cycles. We use Contracts to record all of the details. From 10-Contract you only have the option to Post. This ...
  • Votes

    29

    Service Contract on Work Order

    WHO: HVAC and Plumbing Contractors that have clients with schedled maintenance service contracts WHAT: On the Work Order, create a new field called Service Contract. ...
  • Votes

    4

    Need a different credit card processor than Paya

    Please offer a different integrated credit card provider than Paya. Paya does not support a tap/swipe card reader. The only swiper that works is Magtek which has been ...