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Votes
1
Work Order Scheduled Field-Add ability to RENAME
When using the F7 key in the Scheduled Field in a work order, you are not allowed to rename that field. Why not?by: Leslie S. | 5 months ago | Last activity 5 months ago | Status changed 5 months ago | Service Receivables
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Votes
11
Option to print statements in ALPHA - AR, SR & Combined
Statements have very few options, please add an option to print in alpha order, printing by customer number is useless.by: Gretchen H. | over a year ago | Last activity 6 months ago | Status changed over a year ago | Service Receivables
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Votes
10
Service Receiveables 11-2
Is there a way to make the Status Option of "Review" an actual option? I want to be able to review my Work Orders before posting them, but at the same time keeping them ...by: Danny L. | over a year ago | Last activity 6 months ago | Status changed over a year ago | Service Receivables
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Votes
5
quotes in service receivable
CAN WE HAVE A WAY TO CLEAR OUT ALL OLD QUOTES(AT LEAST ONE YEAR OLD) AT THE END OF YEARby: CHRISTINE B. | over a year ago | Last activity 6 months ago | Status changed over a year ago | Service Receivables
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Votes
1
Phone number on Client's Location
Please give the ability to have the phone number entered in the location to over ride the phone number in the client's record when printing the work order. We have some ...by: Melanie A. | 7 months ago | Last activity 7 months ago | Status changed 7 months ago | Service Receivables
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Votes
15
11-2 Service order costs need to show if hours were REG, OT, or DT
In the work order screen, if you go to view, Service Work Order costs need to not only show hours, but the type of hours (regular, overtime, premium time). Also, when ...by: Alina S. | over a year ago | Last activity 10 months ago | Status changed over a year ago | Service Receivables
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Votes
4
Run finance charges without charging finance charges on finance ...
Please stop finance charges from including previous finance charges in the total assessable. OR Allow finance charges to be created but then edited before they are ...by: Gretchen H. | over a year ago | Last activity 11 months ago | Status changed over a year ago | Service Receivables
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Votes
4
Assembly Price & Cost
The ability to report (or invoice) on Assembly Costs and extended Price. This is especially relevant in Service Invoices. There is a need to show the billed price per ...by: Tim L. | over a year ago | Last activity 11 months ago | Status changed over a year ago | Service Receivables
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Votes
8
When more than one person can open the same Work Order at once, it ...
If we have our dispatch person and accounting person in the same work order updating notes, the first one that saves and exits will be erased when the second person exits ...by: Robin S. | over a year ago | Last activity 11 months ago | Status changed over a year ago | Service Receivables
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Votes
10
client / location warning for Service
Ability to create warnings for various issues for a client, location, job, etc. Works like vendor certificates.by: Charlene D. | over a year ago | Last activity 11 months ago | Status changed over a year ago | Service Receivables
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Votes
6
Dispatch board - turn off Sat & Sun so they do not display if not ...
We do not generally work on Saturday & Sunday. I have those days turned off on the calendar options, but they still show up on the dispatch board taking up unnecessary ...by: Sheryl B. | over a year ago | Last activity 11 months ago | Status changed over a year ago | Service Receivables
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Votes
4
Create Outlook Calendar File Attachments That Can Be Emailed
A handy feature for the dispatch board and appointments would be for the system to create and email an Outlook calendar file attachment to customers and technicians. This ...by: Ryan B. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
4
Create Outlook Calendar File Attachments That Can Be Emailed
A handy feature for the dispatch board and appointments would be for the system to create and email an Outlook calendar file attachment to customers and technicians. This ...by: Ryan B. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
6
Create Outlook Calendar File Attachments That Can Be Emailed
A handy feature for the dispatch board and appointments would be for the system to create and email an Outlook calendar file attachment to customers and technicians. This ...by: Ryan B. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
6
Automate Location Records in 11-2 Work Orders
A common problem we seem to encounter is that nobody enters location records, and instead re-enters the location information in 11-2. It would be nice if the system ...by: Ryan B. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
6
Copy or repeat work orders in 11-2 screen option to transfer costs
In the 11-2 work orders, sometimes we have to void a work order and create a new work order to change the client the work is billed to or change the tax code. Would be ...by: Jennifer L. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
1
Permissions to Unassign Work Orders
Can you please set up a security permission for only certain users to have the ability to "Unassign Technician" from the dispatch board. Or even better- have the ability ...by: Travis F. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
3
Allow Status 8 to post to cost (inventory) to GL.
We have warranty work that often requires inventory parts, We cant use status 8 to close the order and take the invoice out of Status 7, because using Status 8 will not ...by: Lorri C. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
2
In the 11-2 service workorder, the client look up should be by last ...
In prior versions, prior to 19.5 when in the 11-2 screen, when searching for a customer name, in the client pull down, using the f4 look up function, it searches by first ...by: Regina S. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
10
Visual Flag for Client Statuses
I need a couple of flag fields on the client record (just a toggle on-off is fine) that show up on the work order header 11-2 as soon as the client name is selected. My ...by: Maria V. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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