• Votes

    1

    1 click for charging CC Fee to Customers if they choose CC payment ...

    Due to the rising CC processing costs we would like a 1 click option if a Work Order customer chooses to pay us with credit card. Currently we have to manually key in ...
  • Votes

    1

    User ID for partial service invoices should be the user who actually ...

    Currently, when you create a partial invoice in the service receivables module, the user id for the partial invoice record is shown as the same user who created the ...
  • Votes

    2

    Create User Defaults for Service Order Entry

    It would be nice to have the ability for each user to have their own defaults for service order entry instead of the defaults set at the organizational level. It is great ...
  • Votes

    4

    Service Order Costs doesnt copy & paste onto new work order.

    When we mess up on Work Orders we like to just copy and paste everything. I don't like that it won't copy the Service Order Costs to the new Work Order. Is there anyway ...
  • Votes

    6

    Service Order Name/Description should display when I enter Work Order ...

    When I enter in a Work Order # into an AP Invoice (4-2) or into a Payroll Record (5-2-2), it would be nice if I could see the name/description of the job. Some times ...
  • Votes

    11

    Move inventory on completed work orders

    Currently you can't have inventory allocated to a work order by setting the work order to complete, and you can't enter a $0 invoice. The only way to move the stock ...
  • Votes

    5

    Enter work order number on AP entry/Inventory allocation

    It would be ideal to be able to select the work order before the job cost window and be able to reference it from AP searches. The job should pull from the work order as ...
  • Votes

    2

    Service Receivables description line on invoice tab for row 2 etc. ...

    Description defaults to whatever was on line 1, and delete key doesn't take it out. You must enter to next field, go back, click on the description to highlight it, then ...
  • Votes

    2

    Expand Attachments function in Service Locations and Service Equipment

    It would enhance the utility of the Service Locations and Service Equipment tables to have Attachments specific to a Service Location record (not the table) or a Service ...
  • Votes

    13

    Add to help. Explain the difference between routes, contracts and work ...

    There is no information in help about the differences of routes, contracts and work orders and when you would choose to use one over the other.
  • Votes

    4

    11-2 Work Order, Control bar drop down, Client #

    I have found many times that the Client Name instead of the Client # on the 11-2 Work Orders Control Bar drop down would be much more useful. While posting invoices in ...
  • Votes

    4

    Work Order Selection for Posting

    When in the 1-2 Screen and I want to post Open Work Orders, I click on Post, the click Multiple Records. The list shown does not include all the Unposted Open Work ...
  • Votes

    8

    The Canadian version does not have the markup in Service

    Not sure why in the Cdn software we do not have the service markup in the 11-2
  • Votes

    12

    Entering Service Work Orders

    It would be nice if the Client P.O.# defaulted (from the Receivable Client record) rather than having to populate it by entering through the field.
  • Votes

    4

    SAGE 100 Canadian Version 19.4 - Removing Void Records from 11-2 and ...

    Would help tremendously to have the ability to remove all the void work orders [screen 11-2] and all the void progress bills [screen 3-7] - in 11-2, once the record has ...
  • Votes

    11

    3-3-1 cash receipt - ability to reprint for customers that have ...

    need to reprint receipts for customers that have lost or misplaced them. We always offer to reprint an invoice with zero balance but some customers just want the receipt
  • Votes

    1

    11-2

    I would like to have the ability to select a GL sales account for a "part" when it is needed to be different from the default acct # for example: we have set up a ...
  • Votes

    2

    Phone number on Client's Location

    Please give the ability to have the phone number entered in the location to over ride the phone number in the client's record when printing the work order. We have some ...
  • Votes

    3

    SR Invoice Duplicate Numbers

    We have multiple users working at the same time in Service module; creating and saving records. When using the “NEXT” feature, two users could start a record within ...
  • Votes

    1

    Work Order Scheduled Field-Add ability to RENAME

    When using the F7 key in the Scheduled Field in a work order, you are not allowed to rename that field. Why not?