• Votes

    7

    Create a "View Only" user permission for the Dispatch Board

    Please create an option for user permissions for the dispatch board to be "View-Only". We want to increase communication between the field and the office, and would be ...
  • Votes

    33

    Would like to be able to bullet/number, tab and space in the note ...

    We type our quotes and proposals in the Service Receivable Module. This allows us to keep a list of quotes/proposals we need to follow up on. It would help when creating ...
  • Votes

    5

    PO ship to address from work order when generated from WO

    For clients using the service module and generating POs from the WO, the shipping address on the PO could auto populate from the work order like it does from the job. ...
  • Votes

    5

    Run finance charges without charging finance charges on finance ...

    Please stop finance charges from including previous finance charges in the total assessable. OR Allow finance charges to be created but then edited before they are ...
  • Votes

    9

    email on client location record

    Service Work Orders need to be emailed from the field to a Location Manager; a client has multiple Locations. Add 2 dedicated email fields to the Location record. When ...
  • Votes

    12

    Add keyboard shortcuts - EVERYWHERE

    Please make it easier to navigate through tabs and pages without using the mouse, especially in service orders.
  • Votes

    5

    Have cash receipt and deposit date seperate.

    When a cash receipts is received it would be good if we could receive it without having to post it has a deposit at the same time. The date received and the date ...
  • Votes

    7

    Client Account Status Warning for New Work Orders

    When a customer account has been closed, Sage gives no warning when a new work order is being created. I closed a customer account, due to non-payment, and just ...
  • Votes

    11

    Service Receiveables 11-2

    Is there a way to make the Status Option of "Review" an actual option? I want to be able to review my Work Orders before posting them, but at the same time keeping them ...
  • Votes

    16

    11-2 Service order costs need to show if hours were REG, OT, or DT

    In the work order screen, if you go to view, Service Work Order costs need to not only show hours, but the type of hours (regular, overtime, premium time). Also, when ...
  • Votes

    28

    It would be very helpful to be able to have more than 1 work order ...

    Allow multiple work orders open at a time. Anyone who works in the system would probably find it helpful to not have to close what they are in to pull up a different ...
  • Votes

    6

    Service Order Name/Description should display when I enter Work Order ...

    When I enter in a Work Order # into an AP Invoice (4-2) or into a Payroll Record (5-2-2), it would be nice if I could see the name/description of the job. Some times ...
  • Votes

    11

    Move inventory on completed work orders

    Currently you can't have inventory allocated to a work order by setting the work order to complete, and you can't enter a $0 invoice. The only way to move the stock ...
  • Votes

    5

    Enter work order number on AP entry/Inventory allocation

    It would be ideal to be able to select the work order before the job cost window and be able to reference it from AP searches. The job should pull from the work order as ...
  • Votes

    2

    Service Receivables description line on invoice tab for row 2 etc. ...

    Description defaults to whatever was on line 1, and delete key doesn't take it out. You must enter to next field, go back, click on the description to highlight it, then ...
  • Votes

    7

    maintain quote information on Service Work Order

    It would be nice to be able to see what was quoted vs what was billed on a work order; when you change a work order to a quote, and the billing information changes, you ...
  • Votes

    1

    Price Override Warning / Limit for Work Orders

    Right now there is nothing to prevent someone from selling a part for pretty much anything they want to; there should be a tolerance that can be set, or by employee for ...
  • Votes

    3

    Ability to enter multiple client records for clents who have the same ...

    We have multiple clients who have the same name, are unrelated, and different addresses.
  • Votes

    2

    11-2 Voids need to keep the same order # and invoice #

    When changing a record in 11-2 (essentially creating a void) the order # and record # need to stay the same on the new record #. This used to be the case up until a ...
  • Votes

    5

    "client outstanding balance of $X.XX" showing in service receivables

    Should be able to set permissions for employees who have access to 11-2 work orders to prevent them from seeing the pop up reminder stating the outstanding balance. Often ...