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Votes
2
Purchase Order (PO) is created, the information does not automatically ...
This Came from a customer using SFO to create work orders. Currently, when a Purchase Order (PO) is created, the information does not automatically flow into the ...by: Harikrishna N. | 7 months ago | Last activity 5 months ago | Status changed 7 months ago | Service Receivables
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Votes
18
Edit/Void Service Billings
If a service billing is edited or voided, the systems automatically wants to post the edit/void to the original period. It should edit/void in the current period to not ...by: Kasie D. | over a year ago | Last activity 5 months ago | Status changed over a year ago | Service Receivables
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Votes
1
1 click for charging CC Fee to Customers if they choose CC payment ...
Due to the rising CC processing costs we would like a 1 click option if a Work Order customer chooses to pay us with credit card. Currently we have to manually key in ...by: Will B. | 7 months ago | Last activity 7 months ago | Status changed 7 months ago | Service Receivables
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Votes
1
User ID for partial service invoices should be the user who actually ...
Currently, when you create a partial invoice in the service receivables module, the user id for the partial invoice record is shown as the same user who created the ...by: Nate K. | 8 months ago | Last activity 8 months ago | Status changed 8 months ago | Service Receivables
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Votes
2
Create User Defaults for Service Order Entry
It would be nice to have the ability for each user to have their own defaults for service order entry instead of the defaults set at the organizational level. It is great ...by: Kasie D. | 9 months ago | Last activity 8 months ago | Status changed 9 months ago | Service Receivables
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Votes
9
Create Work Orders from Contracts
We have many clients on contracts with varying billing cycles. We use Contracts to record all of the details. From 10-Contract you only have the option to Post. This ...by: Jess D. | over a year ago | Last activity 9 months ago | Status changed about a year ago | Service Receivables
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Votes
29
Service Contract on Work Order
WHO: HVAC and Plumbing Contractors that have clients with schedled maintenance service contracts WHAT: On the Work Order, create a new field called Service Contract. ...by: Barbara T. | over a year ago | Last activity 10 months ago | Status changed about a year ago | Service Receivables
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Votes
4
Need a different credit card processor than Paya
Please offer a different integrated credit card provider than Paya. Paya does not support a tap/swipe card reader. The only swiper that works is Magtek which has been ...by: Juli C. | 11 months ago | Last activity 10 months ago | Status changed 11 months ago | Service Receivables
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Votes
7
Copy or repeat work orders in 11-2 screen option to transfer costs
In the 11-2 work orders, sometimes we have to void a work order and create a new work order to change the client the work is billed to or change the tax code. Would be ...by: Jennifer L. | over a year ago | Last activity 10 months ago | Status changed about a year ago | Service Receivables
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Votes
4
Service Order Costs doesnt copy & paste onto new work order.
When we mess up on Work Orders we like to just copy and paste everything. I don't like that it won't copy the Service Order Costs to the new Work Order. Is there anyway ...by: Melanie A. | over a year ago | Last activity 10 months ago | Status changed over a year ago | Service Receivables
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Votes
7
quotes in service receivable
CAN WE HAVE A WAY TO CLEAR OUT ALL OLD QUOTES(AT LEAST ONE YEAR OLD) AT THE END OF YEARby: CHRISTINE B. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
12
When an invoice is created in the 11-2 screen, I would like to be ...
This could save time by not having to click on the email link and then selecting an email addressby: Greig E. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
12
Ability to save work order without assigning the invoice number and ...
Customers who create work orders and then later invoice would like to be able to have the invoices post in the order they are invoiced not in the order the work order is ...by: Angela N. | over a year ago | Last activity over a year ago | Status changed about a year ago | Service Receivables
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Votes
9
email on client location record
Service Work Orders need to be emailed from the field to a Location Manager; a client has multiple Locations. Add 2 dedicated email fields to the Location record. When ...by: Barbara T. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
5
Add Short Client name to Work Order Display preferences
Need to add Short Client Name since many of our clients are identified thru the short name, not their long name. We need to be able to choose that as one of the fields ...by: Shawn E. | over a year ago | Last activity over a year ago | Status changed about a year ago | Service Receivables
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Votes
3
Ability to Create a Template for Work Order Notes Section
When we send service invoices, basically every single notes section is the same with some very minor adjustments. It would be nice to be able to save a template that ...by: Ryan C. | over a year ago | Last activity over a year ago | Status changed about a year ago | Service Receivables
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Votes
6
Option to update prices in existing work orders
We do monthly, yearly and various other time frame services on equipment we install. We do not use service contracts. We have agreements with our customers that if ...by: Teri W. | over a year ago | Last activity over a year ago | Status changed about a year ago | Service Receivables
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Votes
8
Customer check number
An A/R or Service Receivables customer recieves a past due notice in the mail. Calls our office to say they paid the invoice and they have a canceled check. We need to ...by: Brenda H. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
2
Expand Attachments function in Service Locations and Service Equipment
It would enhance the utility of the Service Locations and Service Equipment tables to have Attachments specific to a Service Location record (not the table) or a Service ...by: Walt M. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
13
Add to help. Explain the difference between routes, contracts and work ...
There is no information in help about the differences of routes, contracts and work orders and when you would choose to use one over the other.by: Rik M. | over a year ago | Last activity 12 months ago | Status changed about a year ago | Service Receivables
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