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Votes
2
Create User Defaults for Service Order Entry
It would be nice to have the ability for each user to have their own defaults for service order entry instead of the defaults set at the organizational level. It is great ...by: Kasie D. | 8 months ago | Last activity 7 months ago | Status changed 8 months ago | Service Receivables
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Votes
9
Create Work Orders from Contracts
We have many clients on contracts with varying billing cycles. We use Contracts to record all of the details. From 10-Contract you only have the option to Post. This ...by: Jess D. | over a year ago | Last activity 9 months ago | Status changed about a year ago | Service Receivables
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Votes
29
Service Contract on Work Order
WHO: HVAC and Plumbing Contractors that have clients with schedled maintenance service contracts WHAT: On the Work Order, create a new field called Service Contract. ...by: Barbara T. | over a year ago | Last activity 9 months ago | Status changed about a year ago | Service Receivables
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Votes
4
Need a different credit card processor than Paya
Please offer a different integrated credit card provider than Paya. Paya does not support a tap/swipe card reader. The only swiper that works is Magtek which has been ...by: Juli C. | 10 months ago | Last activity 9 months ago | Status changed 10 months ago | Service Receivables
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Votes
7
Copy or repeat work orders in 11-2 screen option to transfer costs
In the 11-2 work orders, sometimes we have to void a work order and create a new work order to change the client the work is billed to or change the tax code. Would be ...by: Jennifer L. | over a year ago | Last activity 9 months ago | Status changed about a year ago | Service Receivables
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Votes
4
Service Order Costs doesnt copy & paste onto new work order.
When we mess up on Work Orders we like to just copy and paste everything. I don't like that it won't copy the Service Order Costs to the new Work Order. Is there anyway ...by: Melanie A. | over a year ago | Last activity 9 months ago | Status changed over a year ago | Service Receivables
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Votes
13
Add to help. Explain the difference between routes, contracts and work ...
There is no information in help about the differences of routes, contracts and work orders and when you would choose to use one over the other.by: Rik M. | over a year ago | Last activity 11 months ago | Status changed about a year ago | Service Receivables
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Votes
6
Work Order 11-2 Open on Invoice Details Tab
When opening the Work Order Screen(11-2), it opens on the Location Tab. Would really love it to open on the Invoice Details Tab.by: Christina T. | over a year ago | Last activity 11 months ago | Status changed over a year ago | Service Receivables
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Votes
23
Combine multiple work orders into a single AR invoice showing one line ...
Some clients want to be able to bill for multiple work orders on a single invoice. Their is currently no way to combine work orders into a single invoice. I have several ...by: Stephan G. | over a year ago | Last activity 11 months ago | Status changed about a year ago | Service Receivables
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Votes
11
Option to print statements in ALPHA - AR, SR & Combined
Statements have very few options, please add an option to print in alpha order, printing by customer number is useless.by: Gretchen H. | over a year ago | Last activity 11 months ago | Status changed over a year ago | Service Receivables
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Votes
6
3-6 client equipment is tied to a client location but wont populate in ...
We are an HVAC company and use 11-2 to create work orders for our technicians to go out on calls. In 3-6 we utilize the location tab and equipment tab for clients who ...by: Veronica M. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
12
Add keyboard shortcuts - EVERYWHERE
Please make it easier to navigate through tabs and pages without using the mouse, especially in service orders.by: Gretchen H. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
2
Service WO template should exclude the payroll labor from original ...
We took an existing service invoice record and created a template from it. When we looked at it in SSO, it brought over the original payroll hours. This should not ...by: Charlene D. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
11
client / location warning for Service
Ability to create warnings for various issues for a client, location, job, etc. Works like vendor certificates.by: Charlene D. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
2
location tax district for WO's not pulling in
The locations have a tax district field/column, but when you create a WO for that location, it is not filling in the tax district, like it would if you were billing a job ...by: Charlene D. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
6
WO numbering default to next needs to be the highest next
Many companies have their WO #s set to skip during entry so that the number is assigned when the records are saved because they have more than one user creating them at ...by: Charlene D. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
2
Sales Zip code report
We need a report that shows how many works orders are performed within a zip code within a specified date range. We live in a big city where we need to split it up for ...by: Sammy R. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
8
Creating POs to multiple vendors from one work order
Since we have to generate the PO directly from the Work order window in order to link the PO (and therfore corresponding AP invoices and job cost), users would like the ...by: Charlene D. | over a year ago | Last activity over a year ago | Status changed about a year ago | Service Receivables
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Votes
4
11-2 change status of multiple work orders
I would like to be able to change the status of multiple service orders to complete or void instead of having to go into each service order.by: Tara R. | over a year ago | Last activity over a year ago | Status changed about a year ago | Service Receivables
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Votes
5
Show quantity on Hand in Inventory Location Grid for Work ...
When invoicing you will get a error if there is not enough inventory on hand for the part entered from a particular location. If the quantity on hand was an option to ...by: Kasie D. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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