• Votes

    29

    It would be very helpful to be able to have more than 1 work order ...

    Allow multiple work orders open at a time. Anyone who works in the system would probably find it helpful to not have to close what they are in to pull up a different ...
  • Votes

    1

    Duplex Printing in Batch Seperated by Invoice

    I love that Sage has a Duplex option, however when you are printing a batch its printing all as if a single report so one invoice might be on the front and another on the ...
  • Votes

    1

    Pull labour charged to a work order into billing with materials

    It would be helpful to have the option to pull in labour and materials charged to the work order - whether the labour is on the work order itself or through daily payroll ...
  • Votes

    2

    Client search

    I really would like to to have the option to search clients by short name like the older version of Sage. It has been a challenge to find some clients without having to ...
  • Votes

    3

    Edit Partial Invoices before Posting

    When creating a partial invoice from Work Orders/Invoices/Credits, it automatically requires you to post the invoice. We should be able to edit it prior to posting.
  • Votes

    2

    Purchase Order (PO) is created, the information does not automatically ...

    This Came from a customer using SFO to create work orders. Currently, when a Purchase Order (PO) is created, the information does not automatically flow into the ...
  • Votes

    18

    Edit/Void Service Billings

    If a service billing is edited or voided, the systems automatically wants to post the edit/void to the original period. It should edit/void in the current period to not ...
  • Votes

    1

    1 click for charging CC Fee to Customers if they choose CC payment ...

    Due to the rising CC processing costs we would like a 1 click option if a Work Order customer chooses to pay us with credit card. Currently we have to manually key in ...
  • Votes

    1

    User ID for partial service invoices should be the user who actually ...

    Currently, when you create a partial invoice in the service receivables module, the user id for the partial invoice record is shown as the same user who created the ...
  • Votes

    2

    Create User Defaults for Service Order Entry

    It would be nice to have the ability for each user to have their own defaults for service order entry instead of the defaults set at the organizational level. It is great ...
  • Votes

    4

    Service Order Costs doesnt copy & paste onto new work order.

    When we mess up on Work Orders we like to just copy and paste everything. I don't like that it won't copy the Service Order Costs to the new Work Order. Is there anyway ...
  • Votes

    6

    Service Order Name/Description should display when I enter Work Order ...

    When I enter in a Work Order # into an AP Invoice (4-2) or into a Payroll Record (5-2-2), it would be nice if I could see the name/description of the job. Some times ...
  • Votes

    11

    Move inventory on completed work orders

    Currently you can't have inventory allocated to a work order by setting the work order to complete, and you can't enter a $0 invoice. The only way to move the stock ...
  • Votes

    5

    Enter work order number on AP entry/Inventory allocation

    It would be ideal to be able to select the work order before the job cost window and be able to reference it from AP searches. The job should pull from the work order as ...
  • Votes

    2

    Service Receivables description line on invoice tab for row 2 etc. ...

    Description defaults to whatever was on line 1, and delete key doesn't take it out. You must enter to next field, go back, click on the description to highlight it, then ...
  • Votes

    2

    Expand Attachments function in Service Locations and Service Equipment

    It would enhance the utility of the Service Locations and Service Equipment tables to have Attachments specific to a Service Location record (not the table) or a Service ...
  • Votes

    13

    Add to help. Explain the difference between routes, contracts and work ...

    There is no information in help about the differences of routes, contracts and work orders and when you would choose to use one over the other.
  • Votes

    4

    11-2 Work Order, Control bar drop down, Client #

    I have found many times that the Client Name instead of the Client # on the 11-2 Work Orders Control Bar drop down would be much more useful. While posting invoices in ...
  • Votes

    4

    Work Order Selection for Posting

    When in the 1-2 Screen and I want to post Open Work Orders, I click on Post, the click Multiple Records. The list shown does not include all the Unposted Open Work ...
  • Votes

    8

    The Canadian version does not have the markup in Service

    Not sure why in the Cdn software we do not have the service markup in the 11-2