• Votes

    3

    Display location in service orders menu from client window like you do ...

    From the client window, when you view the "completed orders" tab you can immediately identify the location for each order listed. Why is this information missing from the ...
  • Votes

    29

    It would be very helpful to be able to have more than 1 work order ...

    Allow multiple work orders open at a time. Anyone who works in the system would probably find it helpful to not have to close what they are in to pull up a different ...
  • Votes

    1

    Duplex Printing in Batch Seperated by Invoice

    I love that Sage has a Duplex option, however when you are printing a batch its printing all as if a single report so one invoice might be on the front and another on the ...
  • Votes

    1

    Pull labour charged to a work order into billing with materials

    It would be helpful to have the option to pull in labour and materials charged to the work order - whether the labour is on the work order itself or through daily payroll ...
  • Votes

    2

    Client search

    I really would like to to have the option to search clients by short name like the older version of Sage. It has been a challenge to find some clients without having to ...
  • Votes

    3

    Edit Partial Invoices before Posting

    When creating a partial invoice from Work Orders/Invoices/Credits, it automatically requires you to post the invoice. We should be able to edit it prior to posting.
  • Votes

    2

    Purchase Order (PO) is created, the information does not automatically ...

    This Came from a customer using SFO to create work orders. Currently, when a Purchase Order (PO) is created, the information does not automatically flow into the ...
  • Votes

    18

    Edit/Void Service Billings

    If a service billing is edited or voided, the systems automatically wants to post the edit/void to the original period. It should edit/void in the current period to not ...
  • Votes

    1

    1 click for charging CC Fee to Customers if they choose CC payment ...

    Due to the rising CC processing costs we would like a 1 click option if a Work Order customer chooses to pay us with credit card. Currently we have to manually key in ...
  • Votes

    1

    User ID for partial service invoices should be the user who actually ...

    Currently, when you create a partial invoice in the service receivables module, the user id for the partial invoice record is shown as the same user who created the ...
  • Votes

    4

    Service Order Costs doesnt copy & paste onto new work order.

    When we mess up on Work Orders we like to just copy and paste everything. I don't like that it won't copy the Service Order Costs to the new Work Order. Is there anyway ...
  • Votes

    11

    3-3-1 cash receipt - ability to reprint for customers that have ...

    need to reprint receipts for customers that have lost or misplaced them. We always offer to reprint an invoice with zero balance but some customers just want the receipt
  • Votes

    1

    11-2

    I would like to have the ability to select a GL sales account for a "part" when it is needed to be different from the default acct # for example: we have set up a ...
  • Votes

    2

    Phone number on Client's Location

    Please give the ability to have the phone number entered in the location to over ride the phone number in the client's record when printing the work order. We have some ...
  • Votes

    3

    SR Invoice Duplicate Numbers

    We have multiple users working at the same time in Service module; creating and saving records. When using the “NEXT” feature, two users could start a record within ...
  • Votes

    1

    Work Order Scheduled Field-Add ability to RENAME

    When using the F7 key in the Scheduled Field in a work order, you are not allowed to rename that field. Why not?
  • Votes

    7

    11-2 Invoice Detail - Markup%

    In 11-2, The Invoice Detail Tab. Having the ability to Markup individual line items. Right now it marksup the whole invoice.
  • Votes

    1

    Need to be able to create a time and material billing for 11-2 off of ...

    We are having to do too much leg work to create an invoice. We should be able to utilize the actual job costs and have the system create the bill. Its very hard to grow ...
  • Votes

    3

    Customer issued standing purchase orders

    We would like the ability to record a standing purchase order from a service client, either for all their locations, or for each location individually, so that it ...
  • Votes

    2

    Would like to be able to add a link or bar code for payment on all ...

    would be valuable to our customers for fast and easy payment processing. A/R customers would benefit by not having to send a check, call us with a credit card and save ...