-
Votes
6
Work Order 11-2 Open on Invoice Details Tab
When opening the Work Order Screen(11-2), it opens on the Location Tab. Would really love it to open on the Invoice Details Tab.by: Christina T. | over a year ago | Last activity 6 months ago | Status changed over a year ago | Service Receivables
-
Votes
23
Combine multiple work orders into a single AR invoice showing one line ...
Some clients want to be able to bill for multiple work orders on a single invoice. Their is currently no way to combine work orders into a single invoice. I have several ...by: Stephan G. | over a year ago | Last activity 6 months ago | Status changed 9 months ago | Service Receivables
-
Votes
5
Invoice client with simple click of button
Need to be able to click on email and it does the following: - Names the PDF and the email the invoice number. - Has an automated message defaulted for all SR invoices ...by: Melissa J. | over a year ago | Last activity 6 months ago | Status changed over a year ago | Service Receivables
-
Votes
11
Option to print statements in ALPHA - AR, SR & Combined
Statements have very few options, please add an option to print in alpha order, printing by customer number is useless.by: Gretchen H. | over a year ago | Last activity 6 months ago | Status changed over a year ago | Service Receivables
-
Votes
7
Create a "View Only" user permission for the Dispatch Board
Please create an option for user permissions for the dispatch board to be "View-Only". We want to increase communication between the field and the office, and would be ...by: Travis F. | over a year ago | Last activity 7 months ago | Status changed over a year ago | Service Receivables
-
Votes
33
Would like to be able to bullet/number, tab and space in the note ...
We type our quotes and proposals in the Service Receivable Module. This allows us to keep a list of quotes/proposals we need to follow up on. It would help when creating ...by: Dody T. | over a year ago | Last activity 7 months ago | Status changed over a year ago | Service Receivables
-
Votes
5
PO ship to address from work order when generated from WO
For clients using the service module and generating POs from the WO, the shipping address on the PO could auto populate from the work order like it does from the job. ...by: Charlene D. | 8 months ago | Last activity 8 months ago | Status changed 8 months ago | Service Receivables
-
Votes
5
Run finance charges without charging finance charges on finance ...
Please stop finance charges from including previous finance charges in the total assessable. OR Allow finance charges to be created but then edited before they are ...by: Gretchen H. | over a year ago | Last activity 9 months ago | Status changed over a year ago | Service Receivables
-
Votes
9
email on client location record
Service Work Orders need to be emailed from the field to a Location Manager; a client has multiple Locations. Add 2 dedicated email fields to the Location record. When ...by: Barbara T. | over a year ago | Last activity 11 months ago | Status changed over a year ago | Service Receivables
-
Votes
2
Expand Attachments function in Service Locations and Service Equipment
It would enhance the utility of the Service Locations and Service Equipment tables to have Attachments specific to a Service Location record (not the table) or a Service ...by: Walt M. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
-
Votes
1
Permissions to Unassign Work Orders
Can you please set up a security permission for only certain users to have the ability to "Unassign Technician" from the dispatch board. Or even better- have the ability ...by: Travis F. | over a year ago | Last activity over a year ago | Status changed 9 months ago | Service Receivables
-
Votes
3
Allow Status 8 to post to cost (inventory) to GL.
We have warranty work that often requires inventory parts, We cant use status 8 to close the order and take the invoice out of Status 7, because using Status 8 will not ...by: Lorri C. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
-
Votes
2
In the 11-2 service workorder, the client look up should be by last ...
In prior versions, prior to 19.5 when in the 11-2 screen, when searching for a customer name, in the client pull down, using the f4 look up function, it searches by first ...by: Regina S. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
-
Votes
10
Visual Flag for Client Statuses
I need a couple of flag fields on the client record (just a toggle on-off is fine) that show up on the work order header 11-2 as soon as the client name is selected. My ...by: Maria V. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
-
Votes
9
Client Service Statements Should use the Invoice date not the Work ...
When sending a Service statement to clients the Inv. Date should be the date that is in the Billing Tab Invoice Date Box. Currently the Invoice date on the statement is ...by: Nathan T. | over a year ago | Last activity over a year ago | Status changed 9 months ago | Service Receivables
-
Votes
9
Work Order Completed but not yet Billed
The Status of a Work Order Should automatically change to complete once the Filed Tech has completed the work and finished his report in the field. That would allow for ...by: Nathan T. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
-
Votes
6
3-6 client equipment is tied to a client location but wont populate in ...
We are an HVAC company and use 11-2 to create work orders for our technicians to go out on calls. In 3-6 we utilize the location tab and equipment tab for clients who ...by: Veronica M. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
-
Votes
12
Add keyboard shortcuts - EVERYWHERE
Please make it easier to navigate through tabs and pages without using the mouse, especially in service orders.by: Gretchen H. | over a year ago | Last activity about a year ago | Status changed over a year ago | Service Receivables
-
Votes
2
Service WO template should exclude the payroll labor from original ...
We took an existing service invoice record and created a template from it. When we looked at it in SSO, it brought over the original payroll hours. This should not ...by: Charlene D. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
-
Votes
11
client / location warning for Service
Ability to create warnings for various issues for a client, location, job, etc. Works like vendor certificates.by: Charlene D. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
By Category
- All Categories
- Accounting Reports (122)
- Accounts Payable (490)
- Accounts Receivable (450)
- Equipment Management (41)
- Estimating (117)
- General Ledger (131)
- Inventory (58)
- Other (269)
- Payroll (699)
- Project Management (377)
- Review and Reporting (148)
- Scheduling (48)
Service Receivables (171)- Utilities (93)
