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Votes
13
Add to help. Explain the difference between routes, contracts and work ...
There is no information in help about the differences of routes, contracts and work orders and when you would choose to use one over the other.by: Rik M. | over a year ago | Last activity about a year ago | Status changed over a year ago | Service Receivables
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Votes
4
11-2 Work Order, Control bar drop down, Client #
I have found many times that the Client Name instead of the Client # on the 11-2 Work Orders Control Bar drop down would be much more useful. While posting invoices in ...by: Connie H. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
4
Work Order Selection for Posting
When in the 1-2 Screen and I want to post Open Work Orders, I click on Post, the click Multiple Records. The list shown does not include all the Unposted Open Work ...by: Amy C. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
8
The Canadian version does not have the markup in Service
Not sure why in the Cdn software we do not have the service markup in the 11-2by: Britt S. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
12
Entering Service Work Orders
It would be nice if the Client P.O.# defaulted (from the Receivable Client record) rather than having to populate it by entering through the field.by: Janet D. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
4
SAGE 100 Canadian Version 19.4 - Removing Void Records from 11-2 and ...
Would help tremendously to have the ability to remove all the void work orders [screen 11-2] and all the void progress bills [screen 3-7] - in 11-2, once the record has ...by: valentina m. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
33
Would like to be able to bullet/number, tab and space in the note ...
We type our quotes and proposals in the Service Receivable Module. This allows us to keep a list of quotes/proposals we need to follow up on. It would help when creating ...by: Dody T. | over a year ago | Last activity about a year ago | Status changed over a year ago | Service Receivables
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Votes
9
Too many 0's on invoice...
The Qty, and Price fields on invoices have too many zeros, it should only show the actual number like 14.5 not 14.500000 or 45 not 45.000000by: Devin J. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
9
Printing an invoice vs Work Order
I cannot believe that this wasn't an option from day one, but there has to be a way that work orders default to printing as a work order and invoices default to printing ...by: Devin J. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
3
When our field techs enter parts in the Sage Service Operations module ...
When I print our job cost journal to reconcile jobs, without the costs showing up in it we have to search in the WO invoicing screen and manually enter parts the field ...by: Robin S. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
1
Change it so I can set different required fields for work orders than ...
I would make much more sense to seperate the work order/quote/invoice processes so things like required fields could be different for the 3by: Devin J. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
10
Add phases to Work Orders
There are a lot of folks who would use Service to dispatch crews but cannot if they do phased work like subs in the new home sector.by: Jim C. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
12
Hide dispatch board columns/Multiple boards
Would like to be able to only see technicians on dispatch board for certain groups such as only residential or only commercial. When a customer calls in the ...by: Danielle H. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
5
Time-off/Calendar notes
Notes should be more characters. The notes are also glitchey. Would also like to see the notes appear on the dispatch board under the appointment. Very difficult & ...by: Christina L. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
21
We would like to suggest that "Completed" work orders be able to be ...
We would like to suggest that "Completed" work orders be able to be viewed under the Client Screen. Currently when you put a work order into "Completed" status you must ...by: Jennifer H. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
5
Search for customer by phone number in look up window.
When entering into look up windows attempting to search by customers full phone number it does not pull up any information based on search criteria entering the customers ...by: lacey w. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
4
Service Invoice Profitability Reports - Fix
The Service Invoice Profitability Reports do not summarize job costs correctly when more than one invoice is posted for a work order. The billing is summarized ...by: Kay K. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
1
11-3 scheduling from the dispatch board, not pulling default Priority ...
PROGRAM PROBLEM 11-2 - I have set my default priority on the dispatch tab. If I'm on the dispatch board and highlight a time frame and create a new work order the ...by: Christina L. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
3
Need to be able to add dispatch information to billed work orders
Work orders are billed daily. Time may be entered after the work order is billed. I need to be able to enter time to the work order after it is invoiced.by: Tracy R. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
4
Need to be able to delete a dispatch in SSO by admins
Currently in SSO there is no way to delete a dispatch on the dispatch screen. Ours change all the time and would be helpful to delete on the SSO module and not only in ...by: Robin S. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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