• Votes

    12

    Entering Service Work Orders

    It would be nice if the Client P.O.# defaulted (from the Receivable Client record) rather than having to populate it by entering through the field.
  • Votes

    4

    SAGE 100 Canadian Version 19.4 - Removing Void Records from 11-2 and ...

    Would help tremendously to have the ability to remove all the void work orders [screen 11-2] and all the void progress bills [screen 3-7] - in 11-2, once the record has ...
  • Votes

    3

    Service Order Costs doesnt copy & paste onto new work order.

    When we mess up on Work Orders we like to just copy and paste everything. I don't like that it won't copy the Service Order Costs to the new Work Order. Is there anyway ...
  • Votes

    12

    When an invoice is created in the 11-2 screen, I would like to be ...

    This could save time by not having to click on the email link and then selecting an email address
  • Votes

    12

    Ability to save work order without assigning the invoice number and ...

    Customers who create work orders and then later invoice would like to be able to have the invoices post in the order they are invoiced not in the order the work order is ...
  • Votes

    5

    Search for customer by phone number in look up window.

    When entering into look up windows attempting to search by customers full phone number it does not pull up any information based on search criteria entering the customers ...
  • Votes

    4

    Service Invoice Profitability Reports - Fix

    The Service Invoice Profitability Reports do not summarize job costs correctly when more than one invoice is posted for a work order. The billing is summarized ...
  • Votes

    1

    11-3 scheduling from the dispatch board, not pulling default Priority ...

    PROGRAM PROBLEM 11-2 - I have set my default priority on the dispatch tab. If I'm on the dispatch board and highlight a time frame and create a new work order the ...
  • Votes

    32

    Would like to be able to bulk email Service Invoices and Statements, ...

    With a large number of Service Invoices send out each day, it would be nice to be able to do a bulk email (similar to the Direct Deposit notification emailed to employees ...
  • Votes

    3

    Need to be able to add dispatch information to billed work orders

    Work orders are billed daily. Time may be entered after the work order is billed. I need to be able to enter time to the work order after it is invoiced.
  • Votes

    4

    Need to be able to delete a dispatch in SSO by admins

    Currently in SSO there is no way to delete a dispatch on the dispatch screen. Ours change all the time and would be helpful to delete on the SSO module and not only in ...
  • Votes

    8

    Need to be able to open a WO without a client

    We have to open WO's for jobs on recon or for bid jobs when a lot of the time we don't know who the client will ultimately be. Need a way to change the client on the WO ...
  • Votes

    6

    Column for Location in Service Orders and Service Invoices lookup

    I need a column for the name of the Location when looking up Service Orders or Service Invoices through the Client record. Currently I have to enter the name in the ...
  • Votes

    4

    Add display lookup window for client PO in the service module - 11 - 2

    would love to be able to search by Client PO #'s in 11-2 billing screen
  • Votes

    2

    Create a recurring service receivable revenue module

    Create a recurring service receivable module similar to 3-11 in Accounts Receivable. This would be helpful for monthly recurring revenue. Currently it is possible to ...
  • Votes

    2

    Client search

    I really would like to to have the option to search clients by short name like the older version of Sage. It has been a challenge to find some clients without having to ...
  • Votes

    4

    I need to be able to print monthly dispatch reports so our project ...

    We use the SSO time entry system coinciding with SAGE 100 and need to be able to print a monthly dispatch report through either one of the systems.
  • Votes

    9

    11-2 Work Order should not be voided after Service Order Costs have ...

    The system should not allow you to void a Work Order after costs have been posted. If you have posted costs through AP or Payroll that are charged to the work order, it ...
  • Votes

    5

    Be able to partially invoice for totally invoice a workorder without ...

    Many times our customers request us to send them the invoice to begin processing prior to our technicians being dispatch to the job. If we invoice the work-order in Sage ...
  • Votes

    18

    Have the deposit on a work-order automatically apply to work-order

    When a deposit on a work-order is received it is just entered at the bottom of the work-order and a credit invoice is created. Would be nice if you could just receive ...