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Votes
21
Completed Work Orders
We would like to suggest that "Completed" work orders be able to be viewed under the Client Screen. Currently when you put a work order into "Completed" status you must ...by: Jennifer H. | over a year ago | Last activity 4 months ago | Status changed over a year ago | Service Receivables
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Votes
5
Service Invoice Tab
It would be helpful to have more columns we could show in this display window. Some companys have several locations and sometimes when needing to find an old invoice it ...by: Jennifer H. | over a year ago | Last activity 4 months ago | Status changed over a year ago | Service Receivables
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Votes
5
Work Order 11-2 Open on Invoice Details Tab
When opening the Work Order Screen(11-2), it opens on the Location Tab. Would really love it to open on the Invoice Details Tab.by: Christina T. | over a year ago | Last activity 4 months ago | Status changed over a year ago | Service Receivables
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Votes
4
Invoice client with simple click of button
Need to be able to click on email and it does the following: - Names the PDF and the email the invoice number. - Has an automated message defaulted for all SR invoices ...by: Melissa J. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
5
"client outstanding balance of $X.XX" showing in service receivables
Should be able to set permissions for employees who have access to 11-2 work orders to prevent them from seeing the pop up reminder stating the outstanding balance. Often ...by: Melissa J. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
2
11-2 Voids need to keep the same order # and invoice #
When changing a record in 11-2 (essentially creating a void) the order # and record # need to stay the same on the new record #. This used to be the case up until a ...by: Candy A. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
3
Ability to enter multiple client records for clents who have the same ...
We have multiple clients who have the same name, are unrelated, and different addresses.by: Becky G. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
1
Price Override Warning / Limit for Work Orders
Right now there is nothing to prevent someone from selling a part for pretty much anything they want to; there should be a tolerance that can be set, or by employee for ...by: Jenna Y. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
7
maintain quote information on Service Work Order
It would be nice to be able to see what was quoted vs what was billed on a work order; when you change a work order to a quote, and the billing information changes, you ...by: Jenna Y. | over a year ago | Last activity 4 months ago | Status changed over a year ago | Service Receivables
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Votes
2
Service Receivables description line on invoice tab for row 2 etc. ...
Description defaults to whatever was on line 1, and delete key doesn't take it out. You must enter to next field, go back, click on the description to highlight it, then ...by: Kathy G. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
5
Enter work order number on AP entry/Inventory allocation
It would be ideal to be able to select the work order before the job cost window and be able to reference it from AP searches. The job should pull from the work order as ...by: Jenna Y. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
11
Move inventory on completed work orders
Currently you can't have inventory allocated to a work order by setting the work order to complete, and you can't enter a $0 invoice. The only way to move the stock ...by: Jenna Y. | over a year ago | Last activity 4 months ago | Status changed over a year ago | Service Receivables
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Votes
6
Service Order Name/Description should display when I enter Work Order ...
When I enter in a Work Order # into an AP Invoice (4-2) or into a Payroll Record (5-2-2), it would be nice if I could see the name/description of the job. Some times ...by: Charlotte C. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
28
It would be very helpful to be able to have more than 1 work order ...
Allow multiple work orders open at a time. Anyone who works in the system would probably find it helpful to not have to close what they are in to pull up a different ...by: Amanda L. | over a year ago | Last activity 4 months ago | Status changed over a year ago | Service Receivables
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Votes
16
11-2 Service order costs need to show if hours were REG, OT, or DT
In the work order screen, if you go to view, Service Work Order costs need to not only show hours, but the type of hours (regular, overtime, premium time). Also, when ...by: Alina S. | over a year ago | Last activity 3 months ago | Status changed over a year ago | Service Receivables
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Votes
11
Service Receiveables 11-2
Is there a way to make the Status Option of "Review" an actual option? I want to be able to review my Work Orders before posting them, but at the same time keeping them ...by: Danny L. | over a year ago | Last activity 4 months ago | Status changed over a year ago | Service Receivables
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Votes
7
Client Account Status Warning for New Work Orders
When a customer account has been closed, Sage gives no warning when a new work order is being created. I closed a customer account, due to non-payment, and just ...by: GREGG C. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
4
Have cash receipt and deposit date seperate.
When a cash receipts is received it would be good if we could receive it without having to post it has a deposit at the same time. The date received and the date ...by: Melinda A. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
18
Have the deposit on a work-order automatically apply to work-order
When a deposit on a work-order is received it is just entered at the bottom of the work-order and a credit invoice is created. Would be nice if you could just receive ...by: Melinda A. | over a year ago | Last activity 8 months ago | Status changed over a year ago | Service Receivables
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Votes
5
Be able to partially invoice for totally invoice a workorder without ...
Many times our customers request us to send them the invoice to begin processing prior to our technicians being dispatch to the job. If we invoice the work-order in Sage ...by: Melinda A. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables