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Votes
6
Allow archive of SM Purchase Orders
There should be a way to archive PO's in SM. In addition, there should be a "check and balance" in place when archiving SM Work Orders that a work order with an open PO ...by: Christine S. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
3
Allow Vendors setup in SM to be added to AP during Sync process
Currently, in SM, the user can "Syncronize Vendors from AP". This works great to pull AP vendor information into SM. However, the software also allows the user to ...by: Christine S. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
3
Provide option to bill certain line items on register - to allow ...
Being able to specifically choose the line items that will print on the invoice gives the option to delete entry errors that would show up as a zero line item or provide ...by: Beverly P. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
1
Need to be able to allocated to Agreements monthly from prepaid ...
We sell service contracts or as you call them agreements for a year or longer. On the opposite side, we contract a vendor to supply the actual service to be provided. ...by: Tina M. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
5
Insert line on register screen.
It would greatly ease our editing workflow if we could, while in the register screen, insert a part, misc, or labour line where desired, and have such line appear where ...by: Mark B. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
1
Enter payroll time by alternate work-order number.
It would greatly ease the entry of labor hours in the “edit time entries” screen if the "alternate work-order" field can be added to that screen (presumably through the ...by: Mark B. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
4
Display work-order line number on register screen.
Our review reports are configured to print the line number for each line of a given work-order. It would greatly expedite our editing for a given work-order if the line ...by: Mark B. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
6
Generate credit notes in SM
We frequently issue credits to customers for such things as goods returned, or incorrect amounts/items billed, etc. Currently, we have to enter in negative lines to a ...by: Mark B. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
10
Raise the character limitation for PO# and Alt. work order #
In Service Management, we need the character limitation to be higher than its current setting for the Purchase Order field and also the Alternate work order field when ...by: Kayci L. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
3
Batch print invoice proofs
We review a lot of work orders on a weekly basis before invoicing them and need to print the invoice proofs. It would make life much easier if we could batch print ...by: Tamara N. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
6
SM - Work Orders: Allow equipment to be available to change until job ...
When you set up a job in service management you can pick a piece of equipment that you are working on. When the call comes in from the customer they at times will not ...by: Julie S. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
1
SM - Work Orders: Allow all status codes to be available for both ...
Allow all work order status codes, "On Hold" for example, to be available for both Time & Materials and Small Job Work Orders.by: Jordon W. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
8
SM - PO register $ is a penny off from the PO printout. On your next ...
SM - PO register $ is a penny off from the PO printout. On your next upgrade, please set the calculation on the po rounding same all the way thru. Thanksby: Cindy W. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
4
SM - Need a way to automatically assign part pricing on certain parts ...
For example, we charge a set price for a "nozzle" every time we invoice customer "A". The system currently can't perform this function.by: KELLY B. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
7
Allow bi-weekly and multi-year options on SM P.M. Task schedule
I have a SM client that has PM tasks that must be completed on a bi-weekly basis and other PM inpsections that are done once every 3 years. There is currently no way to ...by: Beth K. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
1
Service Management - Use Employee ID instead of name when entering ...
We have multiple employees with similar names and use the unique employee ID for each.by: Erin A. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
6
We would like to see custom fields available on the SM customer ...
On the SM customer header there is a lot of space to the right of the Customer info/Contacts/AR info/links to properties etc. We would like to see a feature added for ...by: Lesa G. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
14
Service Management Dboard needs overhaul..
Our company recently had to switch back from the now defunct Sage Timberline Enterprises (STE) platform to (Sage Timberline Office) STO now being called Sage 300 CRE. We ...by: Travis G. | over a year ago | Last activity about a year ago | Status changed over a year ago | 3 Service Management
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Votes
5
Need a better place to stage unfinished Assignments in Dboard
We need a better place to stage unfinished Assignments in Dboard. Each tech should have an unassigned ecard location to stage unfinished assignments at the bottm of the ...by: Travis G. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
1
SM Module Employee Set-up Pay ID Cost and Sale Multiplier needs 4 ...
Moving to Sage Service Operations SSO Tech Tool and having issues with Sales and Costs Multiplier being limited to 2 spaces after decimal, need to increase to 4 spaces ...by: Diane C. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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