• Votes

    8

    The Canadian version does not have the markup in Service

    Not sure why in the Cdn software we do not have the service markup in the 11-2
  • Votes

    12

    Entering Service Work Orders

    It would be nice if the Client P.O.# defaulted (from the Receivable Client record) rather than having to populate it by entering through the field.
  • Votes

    4

    SAGE 100 Canadian Version 19.4 - Removing Void Records from 11-2 and ...

    Would help tremendously to have the ability to remove all the void work orders [screen 11-2] and all the void progress bills [screen 3-7] - in 11-2, once the record has ...
  • Votes

    33

    Would like to be able to bullet/number, tab and space in the note ...

    We type our quotes and proposals in the Service Receivable Module. This allows us to keep a list of quotes/proposals we need to follow up on. It would help when creating ...
  • Votes

    7

    quotes in service receivable

    CAN WE HAVE A WAY TO CLEAR OUT ALL OLD QUOTES(AT LEAST ONE YEAR OLD) AT THE END OF YEAR
  • Votes

    12

    When an invoice is created in the 11-2 screen, I would like to be ...

    This could save time by not having to click on the email link and then selecting an email address
  • Votes

    12

    Ability to save work order without assigning the invoice number and ...

    Customers who create work orders and then later invoice would like to be able to have the invoices post in the order they are invoiced not in the order the work order is ...
  • Votes

    9

    email on client location record

    Service Work Orders need to be emailed from the field to a Location Manager; a client has multiple Locations. Add 2 dedicated email fields to the Location record. When ...
  • Votes

    4

    I need to be able to print monthly dispatch reports so our project ...

    We use the SSO time entry system coinciding with SAGE 100 and need to be able to print a monthly dispatch report through either one of the systems.
  • Votes

    9

    11-2 Work Order should not be voided after Service Order Costs have ...

    The system should not allow you to void a Work Order after costs have been posted. If you have posted costs through AP or Payroll that are charged to the work order, it ...
  • Votes

    5

    Be able to partially invoice for totally invoice a workorder without ...

    Many times our customers request us to send them the invoice to begin processing prior to our technicians being dispatch to the job. If we invoice the work-order in Sage ...
  • Votes

    18

    Have the deposit on a work-order automatically apply to work-order

    When a deposit on a work-order is received it is just entered at the bottom of the work-order and a credit invoice is created. Would be nice if you could just receive ...
  • Votes

    5

    Have cash receipt and deposit date seperate.

    When a cash receipts is received it would be good if we could receive it without having to post it has a deposit at the same time. The date received and the date ...
  • Votes

    7

    Client Account Status Warning for New Work Orders

    When a customer account has been closed, Sage gives no warning when a new work order is being created. I closed a customer account, due to non-payment, and just ...
  • Votes

    11

    Service Receiveables 11-2

    Is there a way to make the Status Option of "Review" an actual option? I want to be able to review my Work Orders before posting them, but at the same time keeping them ...
  • Votes

    16

    11-2 Service order costs need to show if hours were REG, OT, or DT

    In the work order screen, if you go to view, Service Work Order costs need to not only show hours, but the type of hours (regular, overtime, premium time). Also, when ...
  • Votes

    9

    Too many 0's on invoice...

    The Qty, and Price fields on invoices have too many zeros, it should only show the actual number like 14.5 not 14.500000 or 45 not 45.000000
  • Votes

    9

    Printing an invoice vs Work Order

    I cannot believe that this wasn't an option from day one, but there has to be a way that work orders default to printing as a work order and invoices default to printing ...
  • Votes

    3

    When our field techs enter parts in the Sage Service Operations module ...

    When I print our job cost journal to reconcile jobs, without the costs showing up in it we have to search in the WO invoicing screen and manually enter parts the field ...
  • Votes

    1

    Change it so I can set different required fields for work orders than ...

    I would make much more sense to seperate the work order/quote/invoice processes so things like required fields could be different for the 3