-
Votes
9
Automatically post deposit amount to the service invoice when work ...
Several of our service clients have expressed a need for this. They take deposits from clients when the generate the work order. Once the work is completed, they post the ...by: Donald C. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
-
Votes
1
Default Service Contract status as Work Order rather than Open when ...
Currently when posting multiple service contracts, it defaults as status 1-open. We use SSO and I have to copy, void, paste and re-save as status 7-work order in order ...by: Kim H. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
-
Votes
2
11-2 Lock Billing Service contract add on
Hi, In the Billing tab, add a toggle that is linked to the expiration date. It would either prevent further (additional) billing of the service contract after the ...by: Richard K. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
-
Votes
1
11-3 Calendar drop down
Opening the calendar drop down in 11-3, I try to move to a different month and the after 1 or 2 clicks it reloads. Would be helpful to move many months at a time without ...by: Christina L. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
-
Votes
4
applying multiple payments before posting 11-2
As a service company, we come across projects that we receive deposits, sometimes multiple deposits. We can not apply the deposits to 11-2 work orders unless it is ...by: Narek K. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
-
Votes
6
Dispatch board - turn off Sat & Sun so they do not display if not ...
We do not generally work on Saturday & Sunday. I have those days turned off on the calendar options, but they still show up on the dispatch board taking up unnecessary ...by: Sheryl B. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
-
Votes
4
Create Outlook Calendar File Attachments That Can Be Emailed
A handy feature for the dispatch board and appointments would be for the system to create and email an Outlook calendar file attachment to customers and technicians. This ...by: Ryan B. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
-
Votes
4
Create Outlook Calendar File Attachments That Can Be Emailed
A handy feature for the dispatch board and appointments would be for the system to create and email an Outlook calendar file attachment to customers and technicians. This ...by: Ryan B. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
-
Votes
6
Create Outlook Calendar File Attachments That Can Be Emailed
A handy feature for the dispatch board and appointments would be for the system to create and email an Outlook calendar file attachment to customers and technicians. This ...by: Ryan B. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
-
Votes
6
Automate Location Records in 11-2 Work Orders
A common problem we seem to encounter is that nobody enters location records, and instead re-enters the location information in 11-2. It would be nice if the system ...by: Ryan B. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
-
Votes
6
Copy or repeat work orders in 11-2 screen option to transfer costs
In the 11-2 work orders, sometimes we have to void a work order and create a new work order to change the client the work is billed to or change the tax code. Would be ...by: Jennifer L. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
-
Votes
1
Permissions to Unassign Work Orders
Can you please set up a security permission for only certain users to have the ability to "Unassign Technician" from the dispatch board. Or even better- have the ability ...by: Travis F. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
-
Votes
3
Allow Status 8 to post to cost (inventory) to GL.
We have warranty work that often requires inventory parts, We cant use status 8 to close the order and take the invoice out of Status 7, because using Status 8 will not ...by: Lorri C. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
-
Votes
2
In the 11-2 service workorder, the client look up should be by last ...
In prior versions, prior to 19.5 when in the 11-2 screen, when searching for a customer name, in the client pull down, using the f4 look up function, it searches by first ...by: Regina S. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
-
Votes
10
Visual Flag for Client Statuses
I need a couple of flag fields on the client record (just a toggle on-off is fine) that show up on the work order header 11-2 as soon as the client name is selected. My ...by: Maria V. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
-
Votes
1
Price Override Warning / Limit for Work Orders
Right now there is nothing to prevent someone from selling a part for pretty much anything they want to; there should be a tolerance that can be set, or by employee for ...by: Jenna Y. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
-
Votes
3
Ability to enter multiple client records for clents who have the same ...
We have multiple clients who have the same name, are unrelated, and different addresses.by: Becky G. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
-
Votes
2
11-2 Voids need to keep the same order # and invoice #
When changing a record in 11-2 (essentially creating a void) the order # and record # need to stay the same on the new record #. This used to be the case up until a ...by: Candy A. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
-
Votes
5
"client outstanding balance of $X.XX" showing in service receivables
Should be able to set permissions for employees who have access to 11-2 work orders to prevent them from seeing the pop up reminder stating the outstanding balance. Often ...by: Melissa J. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
-
Votes
4
Invoice client with simple click of button
Need to be able to click on email and it does the following: - Names the PDF and the email the invoice number. - Has an automated message defaulted for all SR invoices ...by: Melissa J. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
By Category
- All Categories
- Accounting Reports (119)
- Accounts Payable (466)
- Accounts Receivable (436)
- Equipment Management (40)
- Estimating (116)
- General Ledger (123)
- Inventory (55)
- Other (261)
- Payroll (669)
- Project Management (363)
- Review and Reporting (142)
- Scheduling (47)
Service Receivables (164)- Utilities (85)
