• Votes

    1

    Outstanding Deposits

    When receiving a Deposit of a Service Invoice the deposit automatically posts to the bank. I many cases the deposit isn't received at the time it is entered in the work ...
  • Votes

    2

    11-2 Email - Report attachment name defaults to "service Invoice & ...

    11-2 Email - Could the "Report attachment name Default to "Service Invoice & includes the actual invoice #" Accounts Receivable team wants this when trying to collect ...
  • Votes

    5

    PO ship to address from work order when generated from WO

    For clients using the service module and generating POs from the WO, the shipping address on the PO could auto populate from the work order like it does from the job. ...
  • Votes

    5

    11-2 Service Contract contract start date and contract expiration date

    Add a feature to allow the 11-2 Service Contact State Date and Service Contract Expiration Date to auto-fill based on Service Contract information attached to the 3-6 ...
  • Votes

    1

    Invoice type and Cost codes

    One of clients would like the cost code used to setup an invoice to be referenced or pulled into the Daily Payroll Entry when the job is complete. Currently the WO is ...
  • Votes

    9

    Automatically post deposit amount to the service invoice when work ...

    Several of our service clients have expressed a need for this. They take deposits from clients when the generate the work order. Once the work is completed, they post the ...
  • Votes

    10

    11-2 Work Orders/Invoices: Change Option to Remove Paid/Void/Completed ...

    Currently, if users want to remove only Voided records, they are not able to do so. They must remove all three status types Paid, Void, and Completed. Please allow for ...
  • Votes

    1

    Default Service Contract status as Work Order rather than Open when ...

    Currently when posting multiple service contracts, it defaults as status 1-open. We use SSO and I have to copy, void, paste and re-save as status 7-work order in order ...
  • Votes

    2

    11-2 Lock Billing Service contract add on

    Hi, In the Billing tab, add a toggle that is linked to the expiration date. It would either prevent further (additional) billing of the service contract after the ...
  • Votes

    1

    11-3 Calendar drop down

    Opening the calendar drop down in 11-3, I try to move to a different month and the after 1 or 2 clicks it reloads. Would be helpful to move many months at a time without ...
  • Votes

    4

    applying multiple payments before posting 11-2

    As a service company, we come across projects that we receive deposits, sometimes multiple deposits. We can not apply the deposits to 11-2 work orders unless it is ...
  • Votes

    6

    Dispatch board - turn off Sat & Sun so they do not display if not ...

    We do not generally work on Saturday & Sunday. I have those days turned off on the calendar options, but they still show up on the dispatch board taking up unnecessary ...
  • Votes

    4

    Create Outlook Calendar File Attachments That Can Be Emailed

    A handy feature for the dispatch board and appointments would be for the system to create and email an Outlook calendar file attachment to customers and technicians. This ...
  • Votes

    4

    Create Outlook Calendar File Attachments That Can Be Emailed

    A handy feature for the dispatch board and appointments would be for the system to create and email an Outlook calendar file attachment to customers and technicians. This ...
  • Votes

    6

    Create Outlook Calendar File Attachments That Can Be Emailed

    A handy feature for the dispatch board and appointments would be for the system to create and email an Outlook calendar file attachment to customers and technicians. This ...
  • Votes

    6

    Automate Location Records in 11-2 Work Orders

    A common problem we seem to encounter is that nobody enters location records, and instead re-enters the location information in 11-2. It would be nice if the system ...
  • Votes

    6

    Service Order Name/Description should display when I enter Work Order ...

    When I enter in a Work Order # into an AP Invoice (4-2) or into a Payroll Record (5-2-2), it would be nice if I could see the name/description of the job. Some times ...
  • Votes

    11

    Move inventory on completed work orders

    Currently you can't have inventory allocated to a work order by setting the work order to complete, and you can't enter a $0 invoice. The only way to move the stock ...
  • Votes

    5

    Enter work order number on AP entry/Inventory allocation

    It would be ideal to be able to select the work order before the job cost window and be able to reference it from AP searches. The job should pull from the work order as ...
  • Votes

    2

    Service Receivables description line on invoice tab for row 2 etc. ...

    Description defaults to whatever was on line 1, and delete key doesn't take it out. You must enter to next field, go back, click on the description to highlight it, then ...