• Votes

    3

    Lock invoice number to order number in 11-2

    I would like the option to make the invoice number field auto-generate from the work order number, or be required to be the same as the work order number. This would be ...
  • Votes

    9

    spell check on all caps

    Please make spell check work in notes when written in all caps. In the past 7+ years that we've been using Sage Contractor 100, we have always written our notes in all ...
  • Votes

    8

    Create Work Orders from Contracts

    We have many clients on contracts with varying billing cycles. We use Contracts to record all of the details. From 10-Contract you only have the option to Post. This ...
  • Votes

    4

    Expand the API to address Service Work Orders

    We have developed an on-line ordering website and are processing these orders through the service module. We would like the API to be expanded so that we could drop ...
  • Votes

    13

    client statements

    Please get rid of the form letter that is printed with the statements. It is not needed. Thank you! Brenda Hall
  • Votes

    3

    Allow the Dispatch Board to Zoom Beyond 100%

    I have a 4K screen. As this becomes more common with more users, the need will only increase. It seems that the dispatch board is still pretty tiny on a 4k screen, it ...
  • Votes

    1

    Equipment Column on the Dispatch tab in 11-2 integration with ...

    I could be wrong but this Equipment column under Dispatch grid isn't tied to any module. Why? It's only used to show the equipment used to perform service. It can do way ...
  • Votes

    2

    Option for Default Tax Districts on PO's when using Service Workorders

    Using 11-2 Service Work orders when you choose to create a PO it automatically populates the Tax District with the customers Tax District. You should be able to choose a ...
  • Votes

    4

    Sage SSO App needs to incorporate the directions feature on work ...

    The Sage SSO App needs to incorporate the directions feature on work orders that the website has for techs.
  • Votes

    3

    Show date for each day in 5-day View

    When viewing the dispatch board in 5-day view it shows the day of the week in each column, but not the date. It would be very helpful to add the date in that column ...
  • Votes

    2

    Discount by Cost Type

    In service receivables it would be nice to apply a discount to items based on the cost type based on the customer.
  • Votes

    3

    Defaults set for Purchase Orders should also apply to POs created from ...

    You can currently create defaults for purchase orders, but these defaults do not apply to a purchase order that you create from 11-2 work orders. Example: We set all ...
  • Votes

    4

    Markup % Hides Price

    When printing out a service invoice in 11-2 whenever there's a markup % added to the invoice the price and the Ext Price are blank. I would like the computed total for ...
  • Votes

    8

    When more than one person can open the same Work Order at once, it ...

    If we have our dispatch person and accounting person in the same work order updating notes, the first one that saves and exits will be erased when the second person exits ...
  • Votes

    2

    Have Service (SR) Contract Posting create WOs for generic dispatch ...

    Contracts are created and posted to generate an invoice. Perhaps this is a user error - but we still need a WO to satisfy the Mtc contract. We would like to be able to ...
  • Votes

    2

    11-2 Billing Cycle Tri-annual/Specific Months

    In 11-2 Billing cycle drop down it would be helpful to have an option to chose specific months. We have some clients that want a tri-annual contract or very specific ...
  • Votes

    8

    Work Order Salesperson Default

    Please default the Salesperson in WO from the client table. It would be really nice if you choose the option of default from client OR Job - but if not - client ...
  • Votes

    2

    location tax district for WO's not pulling in

    The locations have a tax district field/column, but when you create a WO for that location, it is not filling in the tax district, like it would if you were billing a job ...
  • Votes

    6

    WO numbering default to next needs to be the highest next

    Many companies have their WO #s set to skip during entry so that the number is assigned when the records are saved because they have more than one user creating them at ...
  • Votes

    2

    Sales Zip code report

    We need a report that shows how many works orders are performed within a zip code within a specified date range. We live in a big city where we need to split it up for ...