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Votes
9
Work Order Completed but not yet Billed
The Status of a Work Order Should automatically change to complete once the Filed Tech has completed the work and finished his report in the field. That would allow for ...by: Nathan T. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
15
Edit/Void Service Billings
If a service billing is edited or voided, the systems automatically wants to post the edit/void to the original period. It should edit/void in the current period to not ...by: Kasie D. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
7
Inventory on Edited Service Orders
When you edit a service order, the system will post the edited transaction before it will post the voided transaction. This is an issue as it will take the parts out or ...by: Kasie D. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
18
Warn if 11-2 Work Orders and Invoices is creating a duplicate Order & ...
If two users create work orders but neither saves they will both have the same order and invoice numbers but the record numbers will be different. I have had several ...by: Stephan G. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
7
Service Receivable - Service Locations on Sage 100 Contractor.
Service Receivable - Service Locations on Sage 100 Contractor. We have property management customers who restructure their management teams. In turn this causes ...by: Kim F. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
5
Warning pop-up when a scheduled dispatch end time is before the start ...
For example: I enter the times manually and schedule Joe's service at Burger Den from 9 AM to 8 AM instead of the other way around. Sage allows this to happen and then ...by: Maria V. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
10
Customer Deposits within the service module
We invoice exclusively through the service module. Customer deposits have to be entered 3-2 instead of a normal cash receipt. Yes, this tracks it to the work order so ...by: Bill S. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
4
Expand the API to address Service Work Orders
We have developed an on-line ordering website and are processing these orders through the service module. We would like the API to be expanded so that we could drop ...by: Rick G. | over a year ago | Last activity over a year ago | Status changed 7 months ago | Service Receivables
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Votes
13
client statements
Please get rid of the form letter that is printed with the statements. It is not needed. Thank you! Brenda Hallby: Brenda H. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
3
Allow the Dispatch Board to Zoom Beyond 100%
I have a 4K screen. As this becomes more common with more users, the need will only increase. It seems that the dispatch board is still pretty tiny on a 4k screen, it ...by: Ryan B. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
4
Ability to reverse the order of the notes field
In the latest build (22.1.143.0) the notes fields have suddenly changed the cursor position from the top left of the box to the end of whatever notes are there. We have ...by: Maria V. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
1
Equipment Column on the Dispatch tab in 11-2 integration with ...
I could be wrong but this Equipment column under Dispatch grid isn't tied to any module. Why? It's only used to show the equipment used to perform service. It can do way ...by: Richard K. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
2
Option for Default Tax Districts on PO's when using Service Workorders
Using 11-2 Service Work orders when you choose to create a PO it automatically populates the Tax District with the customers Tax District. You should be able to choose a ...by: Sue C. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
4
Sage SSO App needs to incorporate the directions feature on work ...
The Sage SSO App needs to incorporate the directions feature on work orders that the website has for techs.by: Alex D. | over a year ago | Last activity over a year ago | Status changed 7 months ago | Service Receivables
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Votes
3
Show date for each day in 5-day View
When viewing the dispatch board in 5-day view it shows the day of the week in each column, but not the date. It would be very helpful to add the date in that column ...by: Travis F. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
2
Discount by Cost Type
In service receivables it would be nice to apply a discount to items based on the cost type based on the customer.by: Stephan G. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
3
Defaults set for Purchase Orders should also apply to POs created from ...
You can currently create defaults for purchase orders, but these defaults do not apply to a purchase order that you create from 11-2 work orders. Example: We set all ...by: Travis F. | over a year ago | Last activity over a year ago | Status changed 7 months ago | Service Receivables
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Votes
4
11-2 Work Order, Control bar drop down, Client #
I have found many times that the Client Name instead of the Client # on the 11-2 Work Orders Control Bar drop down would be much more useful. While posting invoices in ...by: Connie H. | over a year ago | Last activity over a year ago | Status changed 7 months ago | Service Receivables
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Votes
4
Work Order Selection for Posting
When in the 1-2 Screen and I want to post Open Work Orders, I click on Post, the click Multiple Records. The list shown does not include all the Unposted Open Work ...by: Amy C. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
8
The Canadian version does not have the markup in Service
Not sure why in the Cdn software we do not have the service markup in the 11-2by: Britt S. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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