• Votes

    12

    Hide dispatch board columns/Multiple boards

    Would like to be able to only see technicians on dispatch board for certain groups such as only residential or only commercial. When a customer calls in the ...
  • Votes

    5

    Time-off/Calendar notes

    Notes should be more characters. The notes are also glitchey. Would also like to see the notes appear on the dispatch board under the appointment. Very difficult & ...
  • Votes

    6

    Option to update prices in existing work orders

    We do monthly, yearly and various other time frame services on equipment we install. We do not use service contracts. We have agreements with our customers that if ...
  • Votes

    8

    Customer check number

    An A/R or Service Receivables customer recieves a past due notice in the mail. Calls our office to say they paid the invoice and they have a canceled check. We need to ...
  • Votes

    5

    Adding finance charge to a recievable customer

    When creating a statement WITH finance charges - do NOT create another invoice number. We manually enter our invoice numbers so when we create an invoice number 1234 and ...
  • Votes

    9

    Too many 0's on invoice...

    The Qty, and Price fields on invoices have too many zeros, it should only show the actual number like 14.5 not 14.500000 or 45 not 45.000000
  • Votes

    3

    Service Order Costs doesnt copy & paste onto new work order.

    When we mess up on Work Orders we like to just copy and paste everything. I don't like that it won't copy the Service Order Costs to the new Work Order. Is there anyway ...
  • Votes

    12

    When an invoice is created in the 11-2 screen, I would like to be ...

    This could save time by not having to click on the email link and then selecting an email address
  • Votes

    12

    Ability to save work order without assigning the invoice number and ...

    Customers who create work orders and then later invoice would like to be able to have the invoices post in the order they are invoiced not in the order the work order is ...
  • Votes

    4

    11-2 Work Order, Control bar drop down, Client #

    I have found many times that the Client Name instead of the Client # on the 11-2 Work Orders Control Bar drop down would be much more useful. While posting invoices in ...
  • Votes

    4

    Work Order Selection for Posting

    When in the 1-2 Screen and I want to post Open Work Orders, I click on Post, the click Multiple Records. The list shown does not include all the Unposted Open Work ...
  • Votes

    8

    The Canadian version does not have the markup in Service

    Not sure why in the Cdn software we do not have the service markup in the 11-2
  • Votes

    12

    Entering Service Work Orders

    It would be nice if the Client P.O.# defaulted (from the Receivable Client record) rather than having to populate it by entering through the field.
  • Votes

    4

    SAGE 100 Canadian Version 19.4 - Removing Void Records from 11-2 and ...

    Would help tremendously to have the ability to remove all the void work orders [screen 11-2] and all the void progress bills [screen 3-7] - in 11-2, once the record has ...
  • Votes

    3

    SR Invoice Duplicate Numbers

    We have multiple users working at the same time in Service module; creating and saving records. When using the “NEXT” feature, two users could start a record within ...
  • Votes

    1

    Work Order Scheduled Field-Add ability to RENAME

    When using the F7 key in the Scheduled Field in a work order, you are not allowed to rename that field. Why not?
  • Votes

    1

    Need to be able to create a time and material billing for 11-2 off of ...

    We are having to do too much leg work to create an invoice. We should be able to utilize the actual job costs and have the system create the bill. Its very hard to grow ...
  • Votes

    1

    11-2

    I would like to have the ability to select a GL sales account for a "part" when it is needed to be different from the default acct # for example: we have set up a ...
  • Votes

    4

    Track commissions as they are paid

    It would be great if Sage 100 Contractor had the ability to track commissions on Service Receivables sales based on when invoice is paid. I have previously used Sage 100 ...
  • Votes

    4

    Markup % Hides Price

    When printing out a service invoice in 11-2 whenever there's a markup % added to the invoice the price and the Ext Price are blank. I would like the computed total for ...