• Votes

    2

    Option for Default Tax Districts on PO's when using Service Workorders

    Using 11-2 Service Work orders when you choose to create a PO it automatically populates the Tax District with the customers Tax District. You should be able to choose a ...
  • Votes

    4

    Sage SSO App needs to incorporate the directions feature on work ...

    The Sage SSO App needs to incorporate the directions feature on work orders that the website has for techs.
  • Votes

    3

    Show date for each day in 5-day View

    When viewing the dispatch board in 5-day view it shows the day of the week in each column, but not the date. It would be very helpful to add the date in that column ...
  • Votes

    2

    Discount by Cost Type

    In service receivables it would be nice to apply a discount to items based on the cost type based on the customer.
  • Votes

    3

    Defaults set for Purchase Orders should also apply to POs created from ...

    You can currently create defaults for purchase orders, but these defaults do not apply to a purchase order that you create from 11-2 work orders. Example: We set all ...
  • Votes

    3

    Need to be able to add dispatch information to billed work orders

    Work orders are billed daily. Time may be entered after the work order is billed. I need to be able to enter time to the work order after it is invoiced.
  • Votes

    4

    Need to be able to delete a dispatch in SSO by admins

    Currently in SSO there is no way to delete a dispatch on the dispatch screen. Ours change all the time and would be helpful to delete on the SSO module and not only in ...
  • Votes

    8

    Need to be able to open a WO without a client

    We have to open WO's for jobs on recon or for bid jobs when a lot of the time we don't know who the client will ultimately be. Need a way to change the client on the WO ...
  • Votes

    6

    Column for Location in Service Orders and Service Invoices lookup

    I need a column for the name of the Location when looking up Service Orders or Service Invoices through the Client record. Currently I have to enter the name in the ...
  • Votes

    4

    Add display lookup window for client PO in the service module - 11 - 2

    would love to be able to search by Client PO #'s in 11-2 billing screen
  • Votes

    2

    Create a recurring service receivable revenue module

    Create a recurring service receivable module similar to 3-11 in Accounts Receivable. This would be helpful for monthly recurring revenue. Currently it is possible to ...
  • Votes

    2

    Client search

    I really would like to to have the option to search clients by short name like the older version of Sage. It has been a challenge to find some clients without having to ...
  • Votes

    4

    I need to be able to print monthly dispatch reports so our project ...

    We use the SSO time entry system coinciding with SAGE 100 and need to be able to print a monthly dispatch report through either one of the systems.
  • Votes

    9

    11-2 Work Order should not be voided after Service Order Costs have ...

    The system should not allow you to void a Work Order after costs have been posted. If you have posted costs through AP or Payroll that are charged to the work order, it ...
  • Votes

    5

    Be able to partially invoice for totally invoice a workorder without ...

    Many times our customers request us to send them the invoice to begin processing prior to our technicians being dispatch to the job. If we invoice the work-order in Sage ...
  • Votes

    18

    Have the deposit on a work-order automatically apply to work-order

    When a deposit on a work-order is received it is just entered at the bottom of the work-order and a credit invoice is created. Would be nice if you could just receive ...
  • Votes

    5

    Have cash receipt and deposit date seperate.

    When a cash receipts is received it would be good if we could receive it without having to post it has a deposit at the same time. The date received and the date ...
  • Votes

    7

    Client Account Status Warning for New Work Orders

    When a customer account has been closed, Sage gives no warning when a new work order is being created. I closed a customer account, due to non-payment, and just ...
  • Votes

    11

    Service Receiveables 11-2

    Is there a way to make the Status Option of "Review" an actual option? I want to be able to review my Work Orders before posting them, but at the same time keeping them ...
  • Votes

    16

    11-2 Service order costs need to show if hours were REG, OT, or DT

    In the work order screen, if you go to view, Service Work Order costs need to not only show hours, but the type of hours (regular, overtime, premium time). Also, when ...