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Votes
10
CRM zip code look up
Ability to have a zip code look up tool when setting up a new prospect or customer in CRM, just like you have in MAS. When then customer is created in MAS from CRM, if ...by: Ann M. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
5
Improve prospect quoting capabilities in SageCRM EES
We need to be able to select which division a prospect is related to. Currently, the Prospect quote is associated with only one division. Our divisions are branded ...by: Ann M. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
9
Create a link to Sage CRM within MAS EES. No way to use it within the ...
Within the MAS EES product, there is no way to launch SAGE CRM. You have to use a bookmarked link in Internet Explorer to lauch the product. Who is going to remember ...by: Cliff A. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
18
CUSTOMER NUMBER OR CODE
WE R UNABLE TO CHANGE CUSTOMER NUMBER OR CODE IF CUSTOMERS COMPANY NAME CHANGESby: andy y. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
20
PUT A TOTAL COUNT ON EVERY PICKING TICKET FOR W/H PERSONS
AS A CUSTOMER SERVICE REP I GET A REQUEST EVERY WEEK RE: ERRORS IN SHIPMENT. IF THERE WAS TOTAL COUNT AT THE BOTTOM OF EVERY PICKING TICKET FOR THE WAREHOUSE TO DOUBLE ...by: Barbara C. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
8
Create an option to process a returned ck from a customer and add the ...
Create a function to process a return check from a customer adding adding the bank charges and to reflect on customer's account.by: Claudia A. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
2
Allow Oppo, Quote, or Order notifications to Company's Account Manager
I should be able to select the Company's Account Manager when creating notifications for Opportunities, Quotes, or Orders. This is related data & important to a Account ...by: Dana Y. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
1
Customer ID preset ability
We use some customer IDs' over and over. It would be nice to be able to preset the different sections so the same information came up each time we open the customer ID. ...by: Brian H. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
1
Needed: "Copy" option in Customer Maintenance module, under ...
It would be time saving if there was a "Copy" option in Customer Maintenance module, under "Contacts", so contact info can be copied from one customer number, to another ...by: Daedre H. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
6
Reseller Cert Expiration Date Field
I try to be proactive with staying in compliance in regards to charging customers tax and also reminding customers there reseller certificate is expiring, but have to ...by: Chelsey P. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
5
Add Delivery Confirmation Check box
Add a Delivery Confirmation Check Box be added on the Address Tab of Sales Order Entry. Similar to the residential check box. This will be helpful for system integrated ...by: Shanavian S. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
3
SageCRM v2020 - What Sage 100 builds will it work with?
Right now we only see a SageCRM v2020 build for Sage 100 2020. Which doesn’t do us much good because most of our customers are on Sage 100 2018 or 2019. Can we get an ...by: Don G. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
5
Miscellaneous Item Maintenance needs to have a field added to the Main ...
Currently there is a field for Vendor Item Code but no field for Vendor Code. This would be similar to the Primary Vendor field in Item Maintenance. Miscellaneous items ...by: Gary P. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
11
AR Invoice History address s/b retained
A/R Invoices do not retain Billing and Shipping address info in A/R Invoice History Header though S/O invoices keep that detail. Thus you can't run a report by state, ...by: Julie B. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
1
AP Terms need the term PROX
The AP choices for terms do not include PROX which is common.by: Michael M. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
3
Sage 100 CRM Activity Log times log in local time not Dublin time
Sage 100 - Customer Relationship Management - CRM Activity Log - currently logs activies from integration engine as Dublin time - this is confusing for users/IT teams ...by: DANIEL R. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
3
CRM Integration - Change in Customer should not synch ALL Ship-To ...
Currently, a change to a customer record - such as Credit Hold selection- will synchroize ALL the Ship-To Addresses for that customer in the Sage 100 Integration Engine ...by: DANIEL R. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
2
Make "Company ID from Bank" a selection under: For "Immediate Origin" ...
In section 7-1 Company Information, under Payroll Direct Deposit setup and Vendor ACH Payment Setup add an option to select Company ID from Bank under the selection item: ...by: Arlene L. | over a year ago | Last activity about a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
14
I need the sales year to date and sales prior year columns back in ...
in AR\customer inquiry\search, customize view, pick & choose the fields that best suit my needs for calling customers that havent used us in the past year. this feature ...by: mary j. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
7
Please provide an auto character counter when entering support tickets ...
When entering a question it indicates there is a letter limit, however you literally have to count each letter as you type it in as there is no indicator other than it ...by: Cathy K. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)