• Votes

    10

    Integrate Scheduling Module and Dispatch Board

    Once you assign employees to tasks and jobs in the scheduling module, you should be able to export this information directly to the dispatch board so you can see employee ...
  • Votes

    9

    We need more than 8 choices for "Priority" in the 11-2 Dispatch tab.

    We are a Service Company with over 50 techs and need more than the maximum of 8 "Priorities" to segregate the calls for the dispatchers. Why is there a limit on the ...
  • Votes

    9

    Dispatch Board / Work Order Screen

    We need to have more options in the 11-2 under status example: when the work order is created it stays wok order, but once the tech completes the work there is nothing to ...
  • Votes

    9

    add a pop up when we enter a customer to schedule service to allow us ...

    we would like to be able to add a pop up when we enter a customer to schedule service specifically to let our dispatchers know if we have an issue with servicing this ...
  • Votes

    8

    11-3 Dispatch Board: Able to see the APPT TIME on the board

    It would be extremely beneficial to see the Appointment time in the dispatch board so we are more efficient in keeping the appointments scheduled properly. Other than ...
  • Votes

    8

    Double Click on a Work Order to open it on Dispatch Board!

    When on the dispatch board - being able to just double click on a work order to open it would be AMAZING!! Rather than having to right click and 'Go to work order' - it ...
  • Votes

    7

    Schedule conflict alert

    It would be nice to have an alert/warning that comes up whenever you try to overbook Employees, Equipment and subcontractors in the scheduling module. Something similar ...
  • Votes

    7

    Add predecessors in the Gantt Chart report printing

    Add the red predecessor lines like in the Gantt Chart view to the report that prints out.
  • Votes

    7

    Printing Gantt Charts

    Give more options for printing out a Gantt chart, like printing only a specific date range. Also being able to print it form inside the schedules window would save a ...
  • Votes

    7

    Would like to send notifications to employees via text

    Instead of sending an email, sending a text to the tech for scheduling.
  • Votes

    6

    Add Dates in Dispatch Board on Top Row

    Hello - For Sage 100 Contractor, it would be immensely helpful to have the dates populate on the top row of the dispatch board in the week view vs just the names of the ...
  • Votes

    6

    -Update The Dispatch Board

    The service and dispatch are backward. The dispatch board (calendar) needs to be the starting point to a work order. By adding a client to the dispatch board (calendar) ...
  • Votes

    6

    Import description from take off to schedule

    You should be able to import the descriptions used in the take off directly to the schedule. I know that the schedule is build off task lists, but you should be able to ...
  • Votes

    5

    Scheduled Reports in Excel

    Save or send emails for scheduled reports in EXCEL files.
  • Votes

    5

    11-2 scheduled date should not be required

    On 11-2, dispatch tab, scheduled date is marked required and causes confusion, especially if the status is 6-quote. It would be better if the scheduled date was not ...
  • Votes

    5

    Give the ability to print the recap in 10-3 Schedules

    I would really help to be able to print the recap in 10-3 Schedules like you can the Gantt Chart.
  • Votes

    5

    Reminders for tasks within scheduling.

    To have reminders in scheduling that would remind you when different tasks are starting, their duration, and if they have a subcontractor vender. Something that would ...
  • Votes

    5

    Restore arrows to display the next record.

    Restore arrows to display the next record in 10-3 schedules. It was in there prior to the version 19 update.
  • Votes

    5

    7-5 Scheduled Reports Manager

    Accounting would love to have various scheduled reports sent out to project managers and service department managers on a weekly basis alerting them to subcontracts on ...
  • Votes

    4

    Note Pad

    It would be nice to have one more note pad. When using SSO Mobile App we have the blues notes that show up on the service report and then the yellow notes that show up on ...