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Votes
3
Track Billing Hrs inside of CRM and to be able to report on it
Why can't we do this?by: Colin L. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
11
CRM- Summary only reports
To be able to build a report but ONLY show the summary results. i.e. I want to see the count of people in the state of Texas who are Customers. Now you have to display ...by: Stacy D. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
5
CRM - Allow customization/more configuration for Outlook Synch
Allow mapping of fields between CRM/Outlook. This can be per-user or system wide. Also define what gets synched on a per-user basis. For example a user might not want ...by: Stacy D. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
2
The CRM Relationships need to roll up or down from Person to Company ...
In CRM when I do a relationship (Say the relationship between one of my customers and their IT Hardware/Service provier or Accounting Firm) I have to either set the ...by: Will B. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
6
Allow Appointments to track multiple attendees from multiple companies
Not just 'Related Persons', but actual appointments in each Person's Communications tab. We seldom meet with just one person. Typical meetings are with from 2-to-4 ...by: Graham M. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
13
Create new person/company when filing email
It would be nice to have the option to create a new person/company when filing an email from outlook. Currently if you try to file an email to a contact that does not ...by: Ryan K. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
2
Provide for selective updates to company or person from Excel sheet.
a couple of years ago we had a custom ASP page written that allowed a user to create a Excel sheet for updates to company and or person records. The way it worked is ...by: Steven E. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
6
Incorporate 'Private' functionality in CRM like Outlook
In Outlook when users are using shared calendars, if somebody flags something as 'Private' other users can still see that appointment for that person, but can't ...by: Mach Z. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
9
CRM needs better functionality for dynamic selection lists
CRM needs the ability to have selection lists be dynamic based upon another field. The current methods are clumsy work arounds.by: Stephen H. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
6
Sage CRM - Change info displayed in appointment on Calendar and ...
When viewing the Calendar by day, it would be nice to modify whats shown on the appointment grid for each appointment. For instance the ability to add the Opp/Case ...by: Stacy D. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
2
Reports and Groups results including Null Values
In Groups and Reports when we select “Does not match any of the values” Search criteria for a combo box field type, the result does not include the NULL values. We ...by: Stéphane S. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
7
Mass email to other address than Business
We created a Third email field wich containes all the emails from our web site, but we also have business email adress for our contacts. We are unable to send mass emails ...by: Richard T. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
9
SageCRM calendar in 15 minute increments
Within SageCRM it would be great to have the ability to breakdown your calendar into 15 minute increments just like you can inside of Outlook.by: Rob L. | over a year ago | Last activity 9 months ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
2
Sage CRM should have a feature to change / reassign territories
There should be a feature in Sage CRM to reassign territories to companies. Every year or so we redesign our sales territories and need CRM to effect those changes on ...by: Steve B. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
7
Person Merge - add an option that allows me to keep existing company ...
When I merge two people, the oppos, cases, leads, communications, etc. are moved to the new person; that's great. But it also changes the Company reference as well on all ...by: Ken S. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
4
Update CRM Workflow / status from a communication / task
Most people work from calendar / tasks and would like to update the status of a lead / company / opportunity / case from the communication / task screen. Please add the ...by: Stephen H. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Planned
11
CRM - Add Customer PO Column to OE Inquiry - Orders
This column is not provided for sales orders, but it is for credit/debit notes. This is an important information on the sales order and should be included in the data ...by: Jan R. | over a year ago | Last activity 10 months ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
4
Sage CRM - Allow Recent list modification for standard entities
For entities like Person, Company, Opp, Case etc, there is very often a need to display more info in the Recent list. For example you may have 2 Companies named Bragain ...by: Stacy D. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
9
Sage CRM - Integration to Sage ACCPAC ERP at Person level
Allow integration to AR/AP at the Person level in CRM. Many times a Person in CRM relates to the AR Customer or AP Vendor. In CRM you have to create a Company to hold ...by: Stacy D. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
23
Sage CRM - User Based Security for Reports
Be able to define on a report-by-report basis which users have rights to the report. Could have options for User, Team or Security Profile. This is standard in most ...by: Stacy D. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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